| Price from | — | $250/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Employee Communication Software | 8.2 (#5) | 7.6 (#17) |
| Spec score · Internal Newsletter Software | 8.3 (#3) | 7.5 (#5) |
| AI | AI features include content creation and AI Search, which searches connected systems and returns natural-language answers personalized to employees. | Its AI assistant Cici can help create, send, manage, and measure internal communications. |
| Analytics | Firstup provides engagement reports, custom dashboards, executive summaries, sentiment insights, and data export. | Workshop reports campaign views and individual engagement and offers audience insights and shareable reports. |
| Channels | The platform delivers communications through email, a mobile app, desktop, connected applications, and digital signage. | Workshop supports email, SMS, and internal pages, and can cross-post messages to Microsoft Teams, Slack, and SharePoint. |
| Headquarters | San Francisco, California, United States | Omaha, Nebraska, United States, with a satellite office in Dublin, Ireland |
| Integrations | Firstup markets integrations with Microsoft, Workday, ServiceNow, UKG Pro, ScreenCloud and other workplace systems. | The product site lists Outlook, Gmail, Workday, ADP, Active Directory, Teams, Slack, SharePoint, Okta, and Canva among its integrations. |
| Personalization | The platform uses employee attributes and behavioral data to target communications and personalize delivery. | Messages can be personalized by role, location, department, or other information in an HRIS, with automated journeys and different message paths. |
| Product | Firstup is a workforce communications SaaS platform for engaging employees and contractors with internal updates. | Workshop lets organizations create, send, manage, and measure employee communications, starting with email and extending to other channels. |
| Security | Firstup lists TLS 1.2 encryption in transit, AES 256-bit encryption at rest, SAML single sign-on, SOC 2 Type 2, GDPR processor compliance, CCPA, and ISO 27001 certification. | Workshop says it has a SOC 2 Type 2 report and ISO/IEC 27001 and ISO/IEC 42001 certifications, and is GDPR compliant. |
| Support | Firstup lists dedicated architects, customer engineering, and support, and says sales inquiries receive a response within one business day. | The pricing page lists business-hours support and onboarding management across plans, and says Enterprise includes a support response SLA and enterprise onboarding and training. |
