FirstWave opEvents vs xMatters
FirstWave opEvents
firstwave.com
xMatters
xmatters.comSide by side
| Figure | FirstWave opEvents | xMatters |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Alert Management Software | 7.7 (#18) | 8.6 (#5) |
| API | The opEvents 4.6.5 release notes say custom event properties can be created and updated programmatically through the opEvents API. | The platform provides a flexible API for custom connections to cloud or on-premises systems. |
| Founded | 2004 | LinkedIn states that xMatters was founded in 2000. |
| Integrations | The product page names opCharts and says opEvents can create or update ITSM tickets, send email, trigger webhooks, or execute command-line actions. | xMatters advertises hundreds of prebuilt integrations and low-to-no-code connectors for tools such as Jenkins, Prometheus, Jira, Microsoft Teams, Slack, ServiceNow, Dynatrace and New Relic. |
| Purpose | opEvents ingests syslog, SNMP traps, and Windows events, then correlates and deduplicates them to surface actionable events. | xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale. |
| Security certifications | FirstWave’s About page displays ISO 27001 certification and JASANZ accreditation. | xMatters states that its security framework is certified to ISO 27001:2013, ISO 22301:2019 and ISO 27701:2019, and that SOC 2 and SOC 3 requirements are met. |
| Support | FirstWave’s product page links to Community Wiki support and offers a Book a Demo option. | The pricing page lists 24x7 online knowledge-base and community access, with phone and email support varying by paid tier. |
Plans
xMatters
- FreeFree
- Starter (Essentials)$15 a month
- Base (Standard)$39 a month
- AdvancedPriced on request
In their own words
FirstWave opEvents
FirstWave opEvents has no write-up on Specifiction yet; its figures are above.