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SPECIFICTION
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Fishbowl vs Spendgo

Fishbowl

fishbowl.com

Spendgo

spendgo.com

Side by side

FigureFishbowlSpendgo
Price from$125/mo$10/mo
Free plan——
Free trial——
Open source——
WebYesYes
iOS—Yes
Android—Yes
API—Yes
Plans published43
Spec score · Restaurant Marketing Software7.5 (#17)8.2 (#7)
Founded2000LinkedIn lists Spendgo as founded in 2010.
HeadquartersFishbowl lists an Alexandria office at 2000 Duke Street, Suite 300, Alexandria, Virginia, and a Chicago office.LinkedIn lists headquarters in San Francisco, California, at 2196 3rd Street.
IntegrationsThe Connections Marketplace brings data from point-of-sale, reservations, delivery, and online ordering systems into the GRM.Spendgo advertises pre-built integrations with leading POS and online-ordering platforms plus connections to e-commerce, mobile-app, CDP and other applications.
ProductFishbowl describes its Guest Relationship Management platform as a restaurant-focused combination of customer data platform and CRM.Spendgo provides loyalty programs for customers shopping in store, on mobile, and online.
SupportFishbowl lists email and phone support, with general support hours Monday through Friday 9 AM–6 PM ET and Saturday–Sunday 9 AM–5 PM ET.Spendgo specifies business-hours email IT support, remote integration assistance, member escalations and customer-success-manager help.

Plans

Fishbowl

  • Essential$125 a month
  • Complete$250 a month
  • Premium$400 a month
  • EnterprisePriced on request

Fishbowl pricing →

Spendgo

  • Starting price$10 a month
  • Basic$50 a month
  • Custom pricingPriced on request

Spendgo pricing →

In their own words

Fishbowl

Fishbowl has no write-up on Specifiction yet; its figures are above.

Visit fishbowl.com

Spendgo

Spendgo provides loyalty programs for businesses serving customers in stores, on mobile, and online. Merchants can build rewards around visits, points, surprise-and-delight offers, paying with points, or banking points. Members can participate across business touchpoints using passwordless sign-in with a phone number. Customer experiences may include kiosks, customer displays, mobile apps, mobile wallets, web portals, and contactless table-side ordering or payments. Spendgo Messaging supports email, text, and push notifications. Loyalty and digital receipt services use transaction data for insights, third-party connections, incentives, and digital receipts. The service describes POS and online/mobile integrations, along with APIs for commerce, customer experience, marketing, and reporting applications. Some online and mobile integrations may require extra professional services; quoted work is billed monthly based on time and materials, and fixed costs may apply. Spendgo lists Android, iOS, web, and API platforms. It is a paid service with pricing on request. Its service description specifies business-hours email IT support, member-support escalations by webform and email, and a dedicated customer success manager for loyalty and digital receipt services.

Visit spendgo.com