Fishbowl vs Spendgo
Fishbowl
fishbowl.comSpendgo
spendgo.comSide by side
| Figure | Fishbowl | Spendgo |
|---|---|---|
| Price from | $125/mo | $10/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Restaurant Marketing Software | 7.5 (#17) | 8.2 (#7) |
| Founded | 2000 | LinkedIn lists Spendgo as founded in 2010. |
| Headquarters | Fishbowl lists an Alexandria office at 2000 Duke Street, Suite 300, Alexandria, Virginia, and a Chicago office. | LinkedIn lists headquarters in San Francisco, California, at 2196 3rd Street. |
| Integrations | The Connections Marketplace brings data from point-of-sale, reservations, delivery, and online ordering systems into the GRM. | Spendgo advertises pre-built integrations with leading POS and online-ordering platforms plus connections to e-commerce, mobile-app, CDP and other applications. |
| Product | Fishbowl describes its Guest Relationship Management platform as a restaurant-focused combination of customer data platform and CRM. | Spendgo provides loyalty programs for customers shopping in store, on mobile, and online. |
| Support | Fishbowl lists email and phone support, with general support hours Monday through Friday 9 AM–6 PM ET and Saturday–Sunday 9 AM–5 PM ET. | Spendgo specifies business-hours email IT support, remote integration assistance, member escalations and customer-success-manager help. |
Plans
Fishbowl
- Essential$125 a month
- Complete$250 a month
- Premium$400 a month
- EnterprisePriced on request
In their own words
Spendgo
Spendgo provides loyalty programs for businesses serving customers in stores, on mobile, and online. Merchants can build rewards around visits, points, surprise-and-delight offers, paying with points, or banking points. Members can participate across business touchpoints using passwordless sign-in with a phone number. Customer experiences may include kiosks, customer displays, mobile apps, mobile wallets, web portals, and contactless table-side ordering or payments. Spendgo Messaging supports email, text, and push notifications. Loyalty and digital receipt services use transaction data for insights, third-party connections, incentives, and digital receipts. The service describes POS and online/mobile integrations, along with APIs for commerce, customer experience, marketing, and reporting applications. Some online and mobile integrations may require extra professional services; quoted work is billed monthly based on time and materials, and fixed costs may apply. Spendgo lists Android, iOS, web, and API platforms. It is a paid service with pricing on request. Its service description specifies business-hours email IT support, member-support escalations by webform and email, and a dedicated customer success manager for loyalty and digital receipt services.