flock vs Qwaiting
flock
getflock.inQwaiting
qwaiting.comSide by side
| Figure | flock | Qwaiting |
|---|---|---|
| Price from | ₹999/mo | $207.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 8 |
| Spec score · Restaurant Waitlist Software | 7.9 (#12) | 8.3 (#7) |
| Analytics | The analytics tab shows busy hours and days, average party size, and total guest parties across selected date ranges. | Qwaiting reports on queue times, customer flow, and staff efficiency. |
| Integrations | The page describes WhatsApp notifications and direct calling from the dashboard. | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. |
| Support | Founder Rushali says she will personally answer customers on WhatsApp. | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.