Fluid Topics vs Help+Manual
Fluid Topics
fluidtopics.comHelp+Manual
helpandmanual.comSide by side
| Figure | Fluid Topics | Help+Manual |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| API | Yes | — |
| Plans published | 0 | 3 |
| Spec score · Help Authoring Tools | 7.6 (#15) | 7.9 (#10) |
| Spec score · Technical Documentation Software | 7.5 (#27) | 7.8 (#24) |
| Headquarters | Lyon, France | Salzburg, Austria |
| Integrations | Listed connectors include Adobe FrameMaker, MadCap Flare, Paligo, Microsoft Word, Confluence, Jira, Salesforce, and formats such as OpenAPI, Markdown, JSON, and YAML. | The feature matrix lists direct Confluence database import, RoboHelp and Author-It project import, and a DeepL automated translation plugin. |
| Intended users | The company describes customers across enterprise software, medical devices, high-tech, and manufacturing, and says its platform supports customer service and field service operations. | The maker recommends Professional for professional authors, software developers and small authoring teams, and Basic for part-time authors, content contributors and private users. |
| Product | Fluid Topics positions itself as a Product Knowledge Platform that unifies product information in a central knowledge hub and delivers it across channels. | Help+Manual is an XML-based, single-source authoring environment for creating online help and PDF user manuals. |
| Support | After go-live, the Customer Success Manager and Customer Support team serve as the customer’s main contacts, and the Help Desk is used for issues, questions, and feature suggestions. | Support options include user manuals, tutorials, public forums and direct email support. |
Plans
Help+Manual
- Help+Manual v10, Basic Edition€569, paid once
- Help+Manual v10, Professional Edition€899, paid once
- Help+Manual v10, Floating License€1,569, paid once
In their own words
Fluid Topics
Fluid Topics is a paid product knowledge platform from a company founded in 1999 and headquartered in Lyon, France. It gathers content from many sources into a repository, then delivers it through documentation portals, community channels, chatbots, AI agents and embedded help. Search combines keyword and semantic methods, uses user context for personalization and indexes material in real time. Organizations can provide a customizable mobile and desktop portal with access controls and offline mode. Portal Designer supports portal customization without technical skills. The platform provides generative-AI and retrieval-augmented-generation infrastructure, including a knowledge layer and MCP server. It supports more than 100 sources and formats, with APIs for custom integrations and workflow automation. Fluid Topics states a 99.9+% uptime SLA, ISO 27001:2022 certification, AES-256 encryption and TLS. Customers can choose their preferred large language model. Pricing is on request.
Help+Manual
Help+Manual has no write-up on Specifiction yet; its figures are above.