Fluid Topics vs HelpScribble
Fluid Topics
fluidtopics.comHelpScribble
helpscribble.comSide by side
| Figure | Fluid Topics | HelpScribble |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| API | Yes | — |
| Plans published | 0 | 8 |
| Spec score · Help Authoring Tools | 7.6 (#15) | 7.9 (#11) |
| Founded | 1999 | 1996 |
| Headquarters | Lyon, France | Rawai, Phuket, Thailand |
| Support | After go-live, the Customer Success Manager and Customer Support team serve as the customer’s main contacts, and the Help Desk is used for issues, questions, and feature suggestions. | Purchased licenses include free technical support by email; evaluators can receive support for problems that prevent proper evaluation. |
Plans
HelpScribble
- HelpScribble 100-user license$35.99, paid once
- HelpScribble single user license$99, paid once
- HelpScribble 5-user license$399, paid once
- HelpScribble 10-user license$699, paid once
- HelpScribble 20-user license$1,199, paid once
- HelpScribble 30-user license$1,649, paid once
- HelpScribble 50-user license$2,399, paid once
- HelpScribble 75-user license$3,099, paid once
In their own words
Fluid Topics
Fluid Topics is a paid product knowledge platform from a company founded in 1999 and headquartered in Lyon, France. It gathers content from many sources into a repository, then delivers it through documentation portals, community channels, chatbots, AI agents and embedded help. Search combines keyword and semantic methods, uses user context for personalization and indexes material in real time. Organizations can provide a customizable mobile and desktop portal with access controls and offline mode. Portal Designer supports portal customization without technical skills. The platform provides generative-AI and retrieval-augmented-generation infrastructure, including a knowledge layer and MCP server. It supports more than 100 sources and formats, with APIs for custom integrations and workflow automation. Fluid Topics states a 99.9+% uptime SLA, ISO 27001:2022 certification, AES-256 encryption and TLS. Customers can choose their preferred large language model. Pricing is on request.
HelpScribble
HelpScribble is a paid Windows desktop help-authoring tool that takes documentation from writing through publication. A single project can produce WinHelp files, HTML Help files, printed manuals and online HTML documentation. Writers can import HPJ and RTF files from other authoring tools or reuse material with a help decompiler. Single-sourcing, version control and translation support are included. A bundled HelpContext property editor maps topics to controls in Delphi and C++Builder, while generated help works with Windows applications built in other environments, including.NET, Visual Basic and Office VBA. The maker lists compatibility from Windows 98 through Windows 11. It is Windows-only, though the maker says VMware or Win4Lin can run it on Linux, and HTML output can document Linux applications. A free evaluation download is available, with anonymous downloading and no personally identifiable information collected during evaluation. Licenses include free email support, updates and bug fixes. The single-user license costs $99 as a one-time purchase.