FollowThrough vs WellnessLiving

FollowThrough helps small businesses track leads, set next steps, automate reminders, and encourage customers to return. Its tools include CRM and pipeline tracking, tasks, lifecycle email automation, campaigns, loyalty programs, reports, and an owner dashboard. Users can start from templates for new leads, missed calls, quote follow-ups, first visits, or inactive customers, then add contacts manually or import a CSV. Digital loyalty passes can be sent by email; customers can track progress and use QR codes for check-ins. The Free plan costs $0/forever for one user and up to 25 contacts, with pipeline, tasks, and email notifications. Paid plans start at $29/month and include a 14-day free trial with no credit card required. Solo lists Square and Clover integrations, while public API access is included in Growth. FollowThrough is available on Android, iOS, and the web, with API availability listed. The maker describes it as built for owner-led businesses, including salons, car washes, restaurants, gyms, and spas.

WellnessLiving is a platform for running fitness and wellness businesses, from small yoga studios to multi-location gyms. It manages bookings, payments, staff, marketing and client loyalty in one system. Its Explorer business listing is included with a subscription and is intended to help prospective clients find and book services. WellnessLiving offers Achieve client and Elevate staff apps, as well as custom-branded apps for Android and iOS. The Forms tool supports intake forms, surveys, questionnaires and waivers, with signed documents stored on client profiles. FitLIVE supports live virtual sessions, while FitVID provides customized on-demand video channels. Listed integration partners include Google Reserve, ClassPass, Wellhub, Zoom, Zapier, GoHighLevel, Mailchimp, Constant Contact, QuickBooks, Brivo and Spivi. API access requires approval and credentials arranged through an Account Executive. Starter costs $62 a month when billed annually and includes one staff member, booking, the Achieve and Elevate apps, point-of-sale and card processing, and free data migration. A free Achieve Basic option is also listed.