Fonema vs Numa
Fonema
fonema.ai
Numa
numa.comSide by side
| Figure | Fonema | Numa |
|---|---|---|
| Price from | $0.08/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 6 | 0 |
| Spec score · AI Voice Agents | 8.3 (#7) | 7.1 (#25) |
| Headquarters | Mexico City, Mexico | Silicon Valley |
| Implementation | Fonema says standard agents can be configured in minutes, while specific cases can take up to a week. | The company says most dealerships go live in 2–3 weeks, with its team handling DMS integration, phone configuration, and staff training. |
| Integrations | The company lists HubSpot, Zoho CRM, Salesforce, Google Calendar, and an API as integrations. | Numa says it connects to dealership DMS, scheduling, and CRM systems and has 90% DMS coverage; named systems include CDK, Tekion, Reynolds & Reynolds, Dealertrack, and Xtime. |
| Product | Fonema provides AI voice and text agents that handle calls, WhatsApp, and chat 24/7. | Numa describes itself as an AI operating system for car dealerships that connects customer communications and coordinates work across departments. |
| Security | Fonema lists TLS 1.2+ in transit, AES-256 at rest, MFA, least-privilege access, and infrastructure from SOC 2 Type II or ISO 27001 certified providers. | NumberAI says it uses physical, technical, and organizational safeguards, including encryption, firewalls, and SSL, while noting it cannot guarantee perfect security. |
| Support | Fonema provides Spanish-language accompaniment and lists [email protected] for sales contact. | The privacy policy directs questions to [email protected] and says Numa's team may text business customers about support or account management. |
Plans
Fonema
- Call center$0.08 a month
- Call center growth$0.08 a month
- Scale$0.11 a month
- Growth$0.13 a month
- Pro$0.13 a month
- Starter$0.14 a month
In their own words
Numa
Numa is an AI operating system for car dealerships that coordinates customer engagement across departments. Its Voice AI connects to dealership DMS systems in real time, uses customer and repair-order context, and can resolve requests or book available service appointments. The Smart Inbox brings dealership communications together and includes AI agents that handle customers. LiveCSI monitors customer satisfaction in real time so staff can respond to heat cases while customers are still in the shop. A Service Advisor Agent drafts replies, surfaces customer history, and follows up; Numa also lists a Heat Case Agent and an Opportunity Agent for surfacing declined or unsold work for follow-up and booking. The system connects to dealership DMS, scheduling, and CRM systems, and Numa says it has 90% DMS coverage across the industry. A mobile app lets staff answer calls and messages away from the dealership. The company says most dealerships go live in 2–3 weeks, with its team handling integration, phone configuration, and training. Numa is made by NumberAI, Inc., is based in Silicon Valley, and lists pricing on request.