Formbricks vs Surveyxact NPS
Formbricks
formbricks.comSurveyxact NPS
surveyxact.comSide by side
| Figure | Formbricks | Surveyxact NPS |
|---|---|---|
| Price from | $74/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 0 |
| Spec score · Net Promoter Score Software | 8.9 (#2) | 7.0 (#21) |
| Spec score · Survey And Feedback Software | 8.8 (#3) | 6.9 (#21) |
| Integrations | Listed third-party integrations include Airtable, Google Sheets, Notion, Slack, n8n, Zapier, and ActivePieces. | The NPS page names HubSpot, Dynamics, and Power BI as examples of systems that can receive NPS scores. |
| Intended users | The maker describes the platform as built for organizations seeking to understand customers through feedback, with uses spanning financial services, healthcare, e-commerce, nonprofits, government, market research, and retail. | Surveyxact describes NPS as serving B2B and B2C companies and organisations. |
| Security | Formbricks says data is encrypted in transit with HTTPS/TLS 1.3 and at rest with AES-256, and lists GDPR, CCPA, SOC 2 Type II, and ISO 27001 compliance. | Surveyxact states that it is ISO 27001-certified, GDPR-compliant, and processes data within the EU. |
| Support | Self-hosted free users receive community support, while EE license users receive prioritized support and updates. | Surveyxact says customers can reach platform experts by phone or email and provides a help center with support articles. |
Plans
Formbricks
- Pro$89 a month
- Scale$390 a month
- HobbyFree
- Self-Hosting FreeFree
- Pro$74 a month
- Scale$325 a month
- Self-Hosting EE LicensePriced on request
In their own words
Formbricks
Formbricks is an open-source experience management platform for collecting feedback on websites, apps, and other channels. It supports website, email, and in-app surveys, including link-based and in-product surveys, conditional logic, hidden fields, partial responses, file uploads, and single-use links. Pro adds respondent identification, contact and segment management, attribute-based segmentation, email follow-ups, webhooks, integrations, mobile SDKs, and AI translations. Listed integrations include Airtable, Google Sheets, Notion, Slack, n8n, Zapier, and ActivePieces. Teams can use the cloud plans or self-host with one-click setup, Docker, or Kubernetes. The documented v6 self-host baseline runs eight long-running services; the single-server evaluation setup lists 2 vCPU, 4 GB memory, and 20 GB SSD. Formbricks says it encrypts data in transit and at rest and lists GDPR, CCPA, SOC 2 Type II, and ISO 27001. Hobby cloud has one workspace and 250 responses monthly; Pro has three workspaces and 2,000 responses monthly. The pricing note lists a free plan, paid from $74/mo (annual), and a 14-day trial.
Surveyxact NPS
Surveyxact NPS has no write-up on Specifiction yet; its figures are above.