Forumotion vs Khoros Communities
Forumotion
forumotion.comKhoros Communities
khoros.comSide by side
| Figure | Forumotion | Khoros Communities |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Forum Software | 7.8 (#9) | 8.2 (#5) |
| Integrations | Forumotion supports Facebook Connect registration and Discord webhooks for alerts about new topics and posts. | The Aurora Salesforce integration can escalate community threads to cases, provide a private support case portal, and enable federated search; it requires a full Salesforce license. |
| Intended users | Forumotion presents its hosted service as suitable for people who want to create a community forum without technical knowledge or installation. | Khoros positions Communities for brands seeking customer self-service, peer support, engagement, and collaboration at enterprise scale. |
| Security | Forum administrators can order an SSL certificate to secure a forum URL with HTTPS. | Khoros's security overview says its applications use role-based permissions, CSRF protections, and activity logging, and that it conducts annual third-party application penetration tests. |
| Support | Forumotion says its support team is available to help administrators and members, and also provides a support forum. | Khoros provides separate support knowledge bases for Community Classic and Community Aurora, with support resources accessed by signing in or signing up. |
Plans
Forumotion
- Free packageFree
- Advanced packagePrice not published
- Premium packagePrice not published
In their own words
Forumotion
Forumotion has no write-up on Specifiction yet; its figures are above.
Khoros Communities
Khoros Communities gives brands a space for customers to find answers, collaborate, and engage with one another. Communities can take the form of forums, blogs, knowledge bases, events, idea spaces, private messaging, and contests. Templates support initial setup, while no-code drag-and-drop tools let teams adjust page design and navigation. Operators can create private spaces, use a custom domain, and moderate activity with workflow automation and AI-driven content filters.
A rank and reputation engine scores activity across more than 80 triggers. Customizable analytics dashboards, widgets, and a bulk-data API support reporting. Khoros describes the product as API-first, with a GraphQL layer. Aurora early-access capabilities include AI moderation, appeals, generated answers for unanswered posts, and event-driven workflow automation; these require enablement. The Aurora Salesforce connector can escalate threads to cases, provide a private case portal, and support federated search, but requires a full Salesforce license. The product is available on web, Android, and iOS. Pricing is on request.