Fourth Workforce Management vs Infor Workforce Management
Fourth Workforce Management
fourth.com
Infor Workforce Management
infor.comSide by side
| Figure | Fourth Workforce Management | Infor Workforce Management |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Workforce Management Software | 7.8 (#16) | 8.2 (#8) |
| Founded | 1999 | 2002 |
| Integrations | Fourth lists POS partners including Aloha, Toast, Revel, Simphony, and PAR POS, and says POS integrations can sync employee data to improve labor forecasting. | Infor documents an HR Talent integration with WFM using Infor ION and Business Object Documents, with configurable mappings and transformations. |
| Purpose | Fourth’s workforce management software is designed for restaurant and hospitality operators to manage scheduling, time and attendance, compliance, and tip management. | Infor WFM provides AI-powered tools for labor planning, employee engagement, and compliance on one platform. |
| Security | Fourth describes a zone-based security architecture using zero-trust principles and gateways enforcing least-privilege access. | Infor Cloud describes role-based access controls, real-time monitoring, firewall segmentation, supported two-factor authentication, and customer-requested SOC audit reports. |
| Support | Fourth lists US and Canada customer support at +1 (877) 720-8578 and offers self-help tools, chat, and ticket submission through its Customer Success Portal. | Infor Concierge provides access to customer cases, support-related services, release information, knowledge-base articles, and self-help guides. |
Plans
Fourth Workforce Management
- HotSchedules mobile app$2.99, paid once
Infor Workforce Management
- Infor Workforce ManagementPriced on request
In their own words
Fourth Workforce Management
Fourth Workforce Management is software for restaurant and hospitality operators managing schedules, time and attendance, labor compliance, and tips. Its HotSchedules tools use AI forecasting based on internal and external data points to help plan shifts around anticipated customer demand. Employees can clock in with HotSchedules WebClock through a browser on a computer or mobile device, using a POS ID or login credentials.
The platform includes task management, a manager logbook, team surveys, shift swaps, time-off requests, and mobile scheduling. It can be configured for local, state, and federal labor rules covering minimum wage, overtime, rest breaks, and fair workweek requirements. Listed POS partners include Aloha, Toast, Revel, Simphony, and PAR POS; integrations can sync employee data to support labor forecasting. Fourth identifies quick-service and full-service restaurants, cafes, bars, pizzerias, pubs, bakeries, and catering operations as audiences for HotSchedules.
Infor Workforce Management
Infor Workforce Management is an AI-powered platform for labor planning, scheduling, time and attendance, payroll processes, and compliance. Its scheduling tools align staffing with real-time demand, skills, availability, and preferences, with rules-based automation and shift replacement. Labor forecasts use machine learning and adaptive models to estimate needs across time spans from minutes to years, drawing on historical results, planned promotions, and weather information. The platform captures time data in real time, calculates complex pay rules, supports time-off requests, and produces compliance reports. In healthcare, Infor Clinical Science can calculate staffing workloads from nurse documentation through Clinical Bridge, which integrates with electronic medical records. Payroll close creates an employee pay information export that can be transferred manually or automatically to an organization’s payroll system. Infor offers WFM as a stand-alone product or alongside Infor HCM. Mobile WFM is an HTML5 application, with Android and iOS versions supported; web and Windows are also listed, along with macOS and API. Infor describes the product as built for large, complex frontline workforces, including healthcare, manufacturing, public sector, and retail organizations. Pricing is available on request.