Fourth Workforce Management
fourth.com
What it is
Fourth Workforce Management is software for restaurant and hospitality operators managing schedules, time and attendance, labor compliance, and tips. Its HotSchedules tools use AI forecasting based on internal and external data points to help plan shifts around anticipated customer demand. Employees can clock in with HotSchedules WebClock through a browser on a computer or mobile device, using a POS ID or login credentials.
The platform includes task management, a manager logbook, team surveys, shift swaps, time-off requests, and mobile scheduling. It can be configured for local, state, and federal labor rules covering minimum wage, overtime, rest breaks, and fair workweek requirements. Listed POS partners include Aloha, Toast, Revel, Simphony, and PAR POS; integrations can sync employee data to support labor forecasting. Fourth identifies quick-service and full-service restaurants, cafes, bars, pizzerias, pubs, bakeries, and catering operations as audiences for HotSchedules.
The mobile app requires a valid HotSchedules account through an employee’s employer, and Google Play lists it at $2.99 once. Fourth’s Business Intelligence API is available to Strategic Partners only. Software pricing is on request.
Spec sheet
- Purpose
- Fourth’s workforce management software is designed for restaurant and hospitality operators to manage scheduling, time and attendance, compliance, and tip management.Read 2 Oct 2026 · fourth.com
- Integrations
- Fourth lists POS partners including Aloha, Toast, Revel, Simphony, and PAR POS, and says POS integrations can sync employee data to improve labor forecasting.Read 2 Oct 2026 · fourth.com
- Security
- Fourth describes a zone-based security architecture using zero-trust principles and gateways enforcing least-privilege access.Read 2 Oct 2026 · uk.fourth.com
- Compliance
- HotSchedules can be configured for local, state, and federal labor rules, including minimum wage, overtime, rest breaks, and fair workweek requirements.Read 2 Oct 2026 · fourth.com
- Support
- Fourth lists US and Canada customer support at +1 (877) 720-8578 and offers self-help tools, chat, and ticket submission through its Customer Success Portal.Read 2 Oct 2026 · fourth.com
- Founded
- 1999Read 28 Sep 2026 · fourth.com
- Account requirement
- The HotSchedules app listing says use of the app requires a valid HotSchedules user account through the employee’s employer.Read 2 Oct 2026 · play.google.com
- Data protection
- Fourth says its backups are securely encrypted, replicated locally and to geographically remote cloud locations, and undergo verification and restoration testing.Read 2 Oct 2026 · uk.fourth.com
- Integration limit
- Fourth says the Business Intelligence API is available to Strategic Partners only.Read 2 Oct 2026 · developer.fourth.com
- Operations features
- The platform includes task management, manager logbook, team surveys, shift swaps, time-off requests, and mobile scheduling.Read 2 Oct 2026 · fourth.com
- Scheduling and forecasting
- HotSchedules uses AI forecasting based on internal and external data points to help schedule shifts to anticipated customer demand.Read 2 Oct 2026 · fourth.com
- Time clock
- HotSchedules WebClock lets employees clock in through a web browser on a computer or mobile device using a POS ID or login credentials.Read 2 Oct 2026 · fourth.com
- Who it serves
- Fourth identifies quick-service and full-service restaurants, cafes, bars, pizzerias, pubs, bakeries, and catering operations as audiences for HotSchedules.Read 2 Oct 2026 · fourth.com
Plans and prices
Strong points and limits
Strong points
- Forecasting helps schedule shifts around anticipated demand.
- WebClock supports browser-based clock-ins.
- Labor rules can be configured for local requirements.
- Includes shift swaps and time-off requests.
- Lists several POS partners.
Limits
- Software pricing is available on request.
- The mobile app requires an employer-linked account.
- The Business Intelligence API is for Strategic Partners only.
Who it suits
It suits restaurant and hospitality operators that need scheduling, attendance, compliance, and tip management. HotSchedules is presented for a range of food-service businesses, from cafes and bars to restaurant and catering operations.
Verdict
Fourth Workforce Management covers scheduling, timekeeping, compliance, and related team operations, with forecasting and listed POS integrations. The mobile app requires an employer-linked account, and the Business Intelligence API has a partner restriction.
Where Specifiction places it
- Workforce Management Software#16 of 337.8