Workforce.com
workforce.com
What it is
Workforce.com combines payroll, HR and workforce management in one system for shift-based organizations. Its scheduling tools use business data to forecast demand and generate schedules, with auto-scheduling, availability collection, time-off management, open shifts and shift swaps. HR features cover onboarding, HRIS, performance management and applicant tracking. Payroll includes time and attendance, wage and hour automation, tax filing and benefits management. The company lists hospitality, retail and care among its use cases. The service is available on Android, iOS, web and API, and its mobile app supports phones and tablets. Listed integrations include ADP, QuickBooks, Gusto, Indeed, Clover and Lightspeed. Plans are licensed per user, with pricing depending on selected modules, staff count and implementation requirements; prices are on request and there is no free plan. A 14-day trial is listed. The Time Clock App requires a compatible Apple or Android tablet and cannot be used on a computer.
Spec sheet
- What it does
- Workforce.com combines scheduling, HR, time and attendance, payroll, employee engagement, analytics and compliance tools for hourly and shift-based workforces.Read 15 Oct 2026 · workforce.com
- Product
- Workforce.com is an all-in-one payroll, HR, and workforce management system.Read 3 Oct 2026 · workforce.com
- Free plan
- NoRead 21 Sep 2026 · workforce.com
- API
- The public API exposes data-stream, data-stream-join, store-stat and predicted-store-stat endpoints for importing demand data.Read 15 Oct 2026 · help.workforce.com
- Integrations
- Official integrations include ADP, Azure, Gusto, Indeed, QuickBooks, Oracle, Paychex, Paycom, Shopify, Square, Toast, UKG, Workday and Xero.Read 15 Oct 2026 · workforce.com
- Mobile apps
- YesRead 21 Sep 2026 · workforce.com
- Security
- Workforce.com says it supports Google SSO by default and role-based access controls with logical separation between customer organizations.Read 3 Oct 2026 · help.workforce.com
- Support
- The vendor provides implementation and training help, and its help center directs users to [email protected] for assistance.Read 15 Oct 2026 · workforce.com
- Founded
- 2012Read 28 Sep 2026 · workforce.com
- API documentation
- API endpoint documentation is published at my.workforce.com/api/v2/documentation and is linked from the help center.Read 15 Oct 2026 · help.workforce.com
- Browser requirement
- The service runs entirely in a web browser and does not require desktop installation.Read 15 Oct 2026 · workforce.com
- Company founded
- The company states that Workforce.com was founded in 2012.Read 15 Oct 2026 · workforce.com
- Company headquarters and size
- LinkedIn lists Chicago, Illinois headquarters and a 51–200 employee company size.Read 15 Oct 2026 · linkedin.com
- Company ownership
- Workforce.com describes itself as independently owned; its terms identify the contracting entity as Workforce.com Inc.Read 15 Oct 2026 · workforce.com
- Company reach
- LinkedIn says the company serves more than 6,000 customers in about 80 countries and 10 languages.Read 15 Oct 2026 · linkedin.com
- Customer footprint
- The company’s about page reports more than 10,000 workforce transformations across 110 countries.Read 15 Oct 2026 · workforce.com
- Documentation depth
- The help center lists hundreds of articles covering HR, permissions, mobile, time clocks, schedules, leave, timesheets, compliance, integrations, reports, security and payroll.Read 15 Oct 2026 · help.workforce.com
- Employee app
- The mobile app lets workers view shifts, swap or cover shifts, manage leave, sync schedules to calendars and receive shift alerts.Read 15 Oct 2026 · play.google.com
- Encryption and recovery
- Data at rest uses AES-256; transport uses TLS 1.2; encrypted nightly backups are retained seven days, point-in-time backups 35 days, with an eight-hour RTO.Read 15 Oct 2026 · help.workforce.com
- HR
- Its HR features include onboarding, HRIS, performance management, and applicant tracking.Read 3 Oct 2026 · workforce.com
- HRIS
- The HR module stores employee records and supports recruiting, onboarding, performance management, documents and self-service updates.Read 15 Oct 2026 · workforce.com
- Industries
- The company describes its customers as shift-based workforces and lists hospitality, retail, and care industries among its use cases.Read 3 Oct 2026 · workforce.com
- Labor forecasting
- Its forecasting can use point-of-sale data, historical sales, weather and economic trends to estimate staffing demand.Read 15 Oct 2026 · getapp.com
- Licence
- Terms grant customers a limited, non-transferable SaaS usage licence and reserve intellectual-property ownership to Workforce.com, so the product is proprietary rather than open source.Read 15 Oct 2026 · workforce.com
- Limit: customization and interface
- GetApp reviewers mention limited customization and an interface that is not always user friendly.Read 15 Oct 2026 · getapp.com
- Limit: integrations and reporting
- Gartner feedback says integrations with other HR tools could be smoother and reporting more flexible.Read 15 Oct 2026 · gartner.com
- Limit: mobile parity
- Gartner feedback says the mobile experience is more limited than the desktop version.Read 15 Oct 2026 · gartner.com
- Limit: reliability friction
- GetApp feedback includes occasional timeouts and clunky parts of the product.Read 15 Oct 2026 · getapp.com
- Mobile app
- The Workforce mobile app is available for phones and tablets through device app stores.Read 3 Oct 2026 · help.workforce.com
- Notable limit
- The Time Clock App requires a compatible Apple or Android tablet and cannot be used on a computer.Read 3 Oct 2026 · help.workforce.com
- Password storage
- The product security page says credentials are stored using salted bcrypt password hashing.Read 3 Oct 2026 · help.workforce.com
- Payroll
- Payroll supports W-2 and 1099 workers, multiple overtime rates, tip splitting, automated adjustments and incomplete-timesheet reminders.Read 15 Oct 2026 · workforce.com
- Praise: ease of use
- GetApp reviewers repeatedly describe scheduling as easy, navigation as clear and the core feature set as reliable.Read 15 Oct 2026 · getapp.com
- Praise: scheduling workflow
- A Gartner reviewer praised real-time scheduling, drag-and-drop editing, staff communication and a user-friendly dashboard.Read 15 Oct 2026 · gartner.com
- Praise: support
- A G2 reviewer reported highly effective one-on-one support and better management of staff across multiple locations.Read 15 Oct 2026 · g2.com
- Pricing basis
- Plans are licensed per user, and pricing depends on selected modules, staff count, and implementation requirements.Read 3 Oct 2026 · workforce.com
- Rating on G2
- 4.5 out of 5 from 135 reviewsRead 15 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 4.2 out of 5 from 37 ratingsRead 15 Oct 2026 · gartner.com
- Rating on GetApp
- 4.7 out of 5 from 41 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Google Play
- 4.1 out of 5 from 7.11K reviewsRead 15 Oct 2026 · play.google.com
- Scheduling
- The platform builds demand-based employee schedules using labor forecasting and supports shift management.Read 15 Oct 2026 · linkedin.com
- Security certification
- Workforce.com says it completed a SOC 2 Type 2 audit in June 2022 and runs a HackerOne bug-bounty program.Read 15 Oct 2026 · help.workforce.com
- Self-hosting
- Workforce.com is delivered as a SaaS service hosted on AWS, with US and Frankfurt regions, rather than as customer-installed software.Read 15 Oct 2026 · help.workforce.com
- SSO and access control
- The product supports OpenID-compatible SSO through Auth0, Google SSO by default, bcrypt password hashing and role-based tenant isolation.Read 15 Oct 2026 · help.workforce.com
- Time and attendance
- Time tools capture punches, breaks, PTO, call-outs and scheduled-versus-actual variances, with reminders for missing punches.Read 15 Oct 2026 · workforce.com
Plans and prices
Strong points and limits
Strong points
- Scheduling tools forecast demand and generate schedules
- Includes HR and payroll functions
- Available on Android, iOS, web and API
- 14-day trial listed
Limits
- No free plan
- Pricing is on request
- Time Clock App cannot be used on a computer
Who it suits
It suits shift-based workforces, including organizations in hospitality, retail and care, that need scheduling alongside HR and payroll. Its licensed-per-user pricing depends on modules, staff count and implementation requirements.
Verdict
Workforce.com brings scheduling, HR and payroll functions together for shift-based organizations. It lists a 14-day trial but no free plan, and the Time Clock App has a tablet-only device requirement.
Where Specifiction places it
- HR Software#14 of 2338.8
- Forecasting Software#4 of 348.4
- Capacity Planning Software#9 of 628.3
- Nurse Scheduling#3 of 208.3
- Onboarding Software#3 of 188.4
- Healthcare Staff Scheduling Software#5 of 278.4
- Human Resources Software#5 of 268.4
- Workforce Management Software#7 of 338.4
- Workforce Management - Enterprise Software#5 of 238.4
- Restaurant Payroll Software#6 of 238.3
- Attendance Management Software#6 of 208.4
- Time Clock Software#10 of 288.4