Frame vs XMReality Remote Guidance

Frame is a browser-based platform for building private or public virtual spaces for businesses, schools, organizations, and communities. Its collaborative tools include spatial voice chat, translated text chat, whiteboards, webcam and screen sharing, shared browsers, and live co-editing. A drag-and-drop editor accepts 3D models, 360 photos and videos, images, video, PDFs, streaming screens, shaders, particle systems, buttons, and proximity triggers. AI options include image and skybox generation, GPT-powered chat, AI NPCs, translation in 30 languages, and speech-to-text captions. A Frame can hold up to 300 people; larger spaces up to 1,000 may be possible with suitable settings and support contact. It runs in desktop, mobile, and VR browsers without downloads. The mobile guide recommends Safari on iOS and Chrome on Android, but notes that mobile lacks screen sharing and laser pointers. The listed tiers are $10, $50, and $200 per month, alongside a free trial; educators can get a 50% discount.

XMReality Remote Guidance connects on-site workers and remote experts through video and augmented reality for visual guidance. With Hands Overlay, an expert can demonstrate instructions using their hands in real time. People receiving help can join through a link in a mobile browser without an account or software download. Calls support up to 20 participants depending on plan. Users can capture snapshots, video, notes and step-by-step instructions, then generate PDF reports. When bandwidth falls, the software adjusts video quality and can display a high-quality pause image to keep guidance visible. Integrations include Salesforce Service Cloud, Microsoft Dynamics 365, Outlook, OneDrive and Teams; Professional and Enterprise plans also support Zapier. Custom integration options include REST APIs, webhooks and embeddable UI components, with APIs available to Enterprise customers. The service supports Android, iOS, Linux, macOS, web and Windows. Basic costs $35 a month per user with annual billing, or 42 USD with monthly billing, and includes up to five users. A 14-day trial is listed; there is no free plan.