FranchiseMS vs Ozchain

FranchiseMS brings franchisor head-office and franchisee-unit operations into one system. Its core platform includes an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management. Royalty calculations use recorded activity such as jobs, sales, takings, and card payments. Statements show how royalties were calculated; when a unit has multiple recorded views of the same revenue, the calculation uses the highest. Franchisees can connect Stripe for card payments and accounting software such as Xero to feed revenue into calculations. Stripe payments go directly to the franchisee's bank account, with a 0.29% platform fee deducted at payment. Optional modules cover development CRM, onboarding, audits, training, local marketing, AI services, territories, field operations, customer messaging, and certificates and equipment. Field operations supports scheduling, dispatch, GPS, photo and signature proof, offline capture, and a calendar feed. The core platform is £15 per location per month, plus a £25 monthly head-office fee; the example estimate includes one-time onboarding of £500. VAT is excluded, add-on modules cost extra, and more than 100 locations requires a tailored quote.

Ozchain is a web-based franchise management platform for coordinating compliance, reporting and operations across multiple locations. It can operate on its own, without other Hykmah products. Franchisees can use a portal to access documents, send reports, see performance metrics and communicate with headquarters. Royalty tools support configurable calculations, automated invoice generation, ACH payments and collection tracking. Compliance features include checklists, audit trails and dashboards for brand standards; a central document repository uses version control, and workflows cover onboarding, audits, renewals and communications. Reporting includes performance benchmarks, territory assignments and consolidated financial, compliance and KPI reports. Listed integrations include Xero, MYOB, QuickBooks, Stripe, Shopify, Salesforce, HubSpot, Twilio, Slack and Microsoft Teams, with bi-directional sync, OAuth2 security and webhook automation. The free Startup tier includes up to 10 locations, 100 leads and one user account, along with basic lead management, a portal and document management. Professional is A$50 a month and Premium is A$350 a month. Product inclusions vary by tier; Hykmah directs customers to ask for details.