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FranchiseMS

franchise.ms

From £2/mo WebiOSAndroid
Visit franchise.ms
Spec score 8.6 #2 of 27 in Franchise Management Software

What it is

FranchiseMS brings franchisor head-office and franchisee-unit operations into one system. Its core platform includes an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management. Royalty calculations use recorded activity such as jobs, sales, takings, and card payments. Statements show how royalties were calculated; when a unit has multiple recorded views of the same revenue, the calculation uses the highest. Franchisees can connect Stripe for card payments and accounting software such as Xero to feed revenue into calculations. Stripe payments go directly to the franchisee's bank account, with a 0.29% platform fee deducted at payment. Optional modules cover development CRM, onboarding, audits, training, local marketing, AI services, territories, field operations, customer messaging, and certificates and equipment. Field operations supports scheduling, dispatch, GPS, photo and signature proof, offline capture, and a calendar feed. The core platform is £15 per location per month, plus a £25 monthly head-office fee; the example estimate includes one-time onboarding of £500. VAT is excluded, add-on modules cost extra, and more than 100 locations requires a tailored quote.

Spec sheet

What it does
FranchiseMS runs franchisor head office and franchisee units on one shared platform and calculates royalties from recorded operational activity.Read 21 Oct 2026 · franchise.ms
Integrations
GetApp lists Google Calendar Extension, QuickBooks Online and Xero as integrations.Read 21 Oct 2026 · getapp.com
Support
Support and help desk are included in the core platform, and the head-office fee includes support.Read 1 Oct 2026 · franchise.ms
Headquarters
United KingdomRead 28 Sep 2026 · franchise.ms
Maker
FranchiseMS is a product of Lighthouse Transitions Ltd, a UK company, and the maker says Steve Lee built it.Read 21 Oct 2026 · franchise.ms
Audits
Audits score units against manual-linked templates and create tasks for failed items.Read 21 Oct 2026 · franchise.ms
Company size
LinkedIn lists Lighthouse Transitions as privately held, founded in 2019, headquartered in Leeds and sized at 2–10 employees.Read 21 Oct 2026 · uk.linkedin.com
Company status
Companies House lists Lighthouse Transitions Ltd as an active private limited company whose SIC code is management consultancy activities other than financial management.Read 21 Oct 2026 · find-and-update.company-information.service.gov.uk
Core features
The included core platform covers an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management.Read 1 Oct 2026 · franchise.ms
Customer messaging
Customer texts are sent from each unit's sender name using prepaid credits; undelivered messages have their credits returned automatically.Read 1 Oct 2026 · franchise.ms
Data export
The terms say network data can be exported on request for a reasonable period after access ends before deletion.Read 21 Oct 2026 · franchise.ms
Data hosting
The privacy summary says platform records are held in Amsterdam and documents, photographs and signatures in Western Europe.Read 21 Oct 2026 · franchiseos-production.up.railway.app
Data subprocessors
The DPA names Railway, Cloudflare R2, Amazon SES, The SMS Works and Ideal Postcodes as subprocessors, with storage in the UK or EU for the listed services.Read 21 Oct 2026 · franchiseos-production.up.railway.app
Demo
The maker offers an instant demo login valid for 7 days, or a guided demo; the page describes it as a demo and does not state a free trial.Read 1 Oct 2026 · franchise.ms
Demo access
The maker offers an instant demo login valid for seven days, but labels it a demo rather than a free trial.Read 21 Oct 2026 · franchise.ms
Field operations
The field operations module supports dispatch, scheduling, GPS, photo and signature proof, offline capture, and a calendar feed.Read 1 Oct 2026 · franchise.ms
Field work
Field operations supports dispatch, scheduling, GPS, photographs, signatures, offline completion and a calendar feed.Read 21 Oct 2026 · franchise.ms
Franchise CRM
The development CRM captures franchise enquiries and moves signed candidates into onboarding.Read 21 Oct 2026 · franchise.ms
Independent platform listing
GetApp describes the product as UK-built, multi-tenant software with a shared head-office and franchisee data model.Read 21 Oct 2026 · getapp.com
Independent product description
Capterra describes FranchiseMS as all-in-one software for franchisors with automated royalties based on jobs, sales and takings.Read 21 Oct 2026 · capterra.com
Independent review limitation
Capterra states that no reviewer feedback is available to describe support response times, helpfulness or common frustrations.Read 21 Oct 2026 · capterra.com
Intended users and sectors
The product is aimed at franchisors and their franchisees; food and beverage, home and field services, hair and beauty, and vending are described as live sectors, with care and fitness on the roadmap.Read 1 Oct 2026 · franchise.ms
Legal and data handling
The site publishes terms and a data processing agreement; its terms say network data can be exported on request for a reasonable period after an agreement ends.Read 1 Oct 2026 · franchise.ms
Legal company founding
Companies House records Lighthouse Transitions Ltd as incorporated on 4 July 2019 with a registered office in York, England.Read 21 Oct 2026 · find-and-update.company-information.service.gov.uk
Licence and API
The opened maker pages do not state an open-source licence, public API, SDK, or self-hosted deployment option.Read 21 Oct 2026 · franchise.ms
Manual-training-audit link
The operations manual, training academy and audits share manual sections, and failed audit checks automatically create corrective tasks.Read 21 Oct 2026 · franchise.ms
Messaging
Customer confirmations, reminders and invoices can be sent by branded email and text, with texts purchased as prepaid credits.Read 21 Oct 2026 · franchise.ms
Messaging limitation
Text credits are prepaid, non-refundable, expire after 12 months and do not guarantee delivery to a particular handset.Read 21 Oct 2026 · franchise.ms
Notable news (8 October 2026)
The Franchise Consultant reported that Managing Director Steve Lee created FranchiseMS and described it as a platform for running head office and franchisees together.Read 21 Oct 2026 · thefranchiseconsultant.co.uk
Onboarding
Onboarding provides a step-by-step path from signed agreement to opening for business.Read 21 Oct 2026 · franchise.ms
Operations manual
The manual is live and versioned so franchisees read the current standard, with links to training and audits.Read 21 Oct 2026 · franchise.ms
Optional features
Optional modules include franchise development CRM, onboarding, audits, LMS training, local marketing, AI services, territories, field operations, customer messaging, and certificates and equipment.Read 1 Oct 2026 · franchise.ms
Payment fee
The terms apply a 0.29% platform fee to card transactions, deducted from the franchisee's proceeds.Read 21 Oct 2026 · franchise.ms
Payment handling
Stripe card payments go directly to the franchisee's own bank account, and the terms specify a 0.29% platform fee deducted at payment.Read 1 Oct 2026 · franchise.ms
Payments
Franchisees connect their own Stripe account, receive card funds in their own bank account and feed card takings into royalty calculations.Read 21 Oct 2026 · franchise.ms
Pricing limitation
The published figures are indicative, exclude VAT, and exact pricing depends on locations and selected modules.Read 21 Oct 2026 · franchise.ms
Rating on Capterra
0.0 out of 5 from 0 reviewsRead 21 Oct 2026 · capterra.com
Rating on GetApp
0.0 out of 5 from 0 reviewsRead 21 Oct 2026 · getapp.com
Royalty calculation
Royalty can use completed jobs, sales, takings, card payments or connected accounting data, with the calculation shown on each statement.Read 21 Oct 2026 · franchise.ms
Royalty calculations
Royalty statements show their working, and when a unit has multiple views of the same revenue the royalty run uses the highest.Read 1 Oct 2026 · franchise.ms
Scale limitation
Networks running more than 100 locations must request a tailored quote.Read 21 Oct 2026 · franchise.ms
Security and records
The maker says each franchisee sees only their own unit's data and changes are saved to a permanent record that cannot be quietly altered.Read 1 Oct 2026 · franchise.ms
Security measures
The DPA lists production segregation, least-privilege credentials, server-side secrets, upload validation, rate limiting and rotatable private-feed tokens.Read 21 Oct 2026 · franchiseos-production.up.railway.app
Support channels
GetApp lists email/help desk, FAQs/forum and phone support, with live online training, documentation and videos.Read 21 Oct 2026 · getapp.com
Training
The LMS provides courses, completion visibility and renewal tracking for required training.Read 21 Oct 2026 · franchise.ms

Plans and prices

Onboarding workflow £2 a month per location monthly steps from signing to opening, including training, manual and audits Read 21 Oct 2026 · franchise.ms
Territories £2 a month per location monthly postcode records · territory checker · out-of-area flags Read 21 Oct 2026 · franchise.ms
Audits builder £3 a month per location monthly manual-linked audit templates for phone or tablet completion Read 21 Oct 2026 · franchise.ms
Field operations & dispatch £3 a month per location monthly jobs · dispatch · scheduling · GPS/photo/signature proof · offline capture · calendar feed Read 21 Oct 2026 · franchise.ms
Local marketing library £3 a month per location monthly personalised on-brand templates · marketing-fund visibility Read 21 Oct 2026 · franchise.ms
AI services £4 a month per location monthly drafting, sorting and comparison assistance across the system Read 21 Oct 2026 · franchise.ms
Franchise development CRM £4 a month per location monthly recruitment pipeline from enquiry through application and onboarding Read 21 Oct 2026 · franchise.ms
Learning management (LMS) £4 a month per location monthly courses · completion records · renewal tracking Read 21 Oct 2026 · franchise.ms
Core platform £15 a month per location monthly operations manual · royalty manager · communications · support/help desk · analytics and benchmarking · legal and agreement management · unlimited users Read 21 Oct 2026 · franchise.ms
Head-office fee £25 a month monthly one flat fee for the whole network · includes operator tools and support Read 21 Oct 2026 · franchise.ms

Every FranchiseMS plan and price →

Strong points and limits

Strong points

  • Royalty statements show their calculations.
  • Core platform includes support and a help desk.
  • Field operations supports offline capture and proof.
  • Stripe payments go directly to the franchisee's bank account.

Limits

  • No free plan is listed.
  • Modules beyond the core platform cost extra.
  • VAT is excluded from the listed price.
  • More than 100 locations requires a tailored quote.

Who it suits

It is aimed at franchisors and franchisees, including networks in food and beverage, home and field services, hair and beauty, and vending. It may suit teams that want royalty calculations based on operational records and shared management tools.

Verdict

FranchiseMS combines core franchise administration with optional operational modules and royalty calculations tied to recorded activity. Its listed costs include a per-location charge, head-office fee, and an example onboarding charge, so account for each when assessing fit.

Where Specifiction places it

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