Franexis
franexis.com
What it is
Franexis is a franchise operations platform for field-service systems, covering CRM, quoting, dispatch, inventory, royalties, and compliance. Its modules include guided lead intake, work orders, drying logs, equipment custody, royalty automation, and compliance workflows, with particular depth for property restoration and support for home services and cleaning franchises. A technician app for iOS and Android shows assigned jobs and supports status updates, labor timers, timestamped photos, and notes. Job details remain readable from a last-known cache when offline, but full offline writing is listed as a roadmap item. Franexis integrates with QuickBooks Online and supports client email and SMS automation, a documented REST API, signed webhooks, and data exports. PSA by Canam Systems onboarding imports are supported, though PSA product data must be brought in by CSV. Plans are billed monthly per active location and include unlimited users; the franchisor platform fee begins at five locations. Launch is $199 a month per active location for 1–4 locations. Growth is $169 a month per active location for 5–24 locations, plus a $1,499/mo franchisor platform fee. Enterprise is listed at $119 a month, with billing described as $119–139 per location per month plus a platform fee.
Spec sheet
- What it does
- Franexis is a multi-tenant franchise operations platform combining franchisor oversight with CRM, quoting, field service, inventory, royalties, compliance and technician tools for each location.Read 15 Oct 2026 · franexis.com
- Product
- Franexis is a multi-tenant franchise operations platform covering CRM, quoting, field service, inventory, royalties, compliance and a technician app.Read 4 Oct 2026 · franexis.com
- Integrations
- Franexis supports QuickBooks Online, PSA by Canam Systems onboarding import, automated client email and SMS, a documented REST API and signed webhooks.Read 4 Oct 2026 · franexis.com
- Security
- The maker says PostgreSQL row-level security enforces tenant and location access, while TOTP MFA, scoped API keys, signed webhooks and private file storage are provided.Read 4 Oct 2026 · franexis.com
- Compliance
- Compliance tools manage contracts, document requirements, review queues, audits, execution records and corrective actions across the franchise network.Read 15 Oct 2026 · franexis.com
- Support
- Franexis says demos are run by its product team and that it replies to inquiries within one business day.Read 4 Oct 2026 · franexis.com
- Headquarters
- Bowling Green, Ohio, United StatesRead 28 Sep 2026 · franexis.com
- Authentication and roles
- Security controls include TOTP MFA with hashed recovery codes, tenant-configurable MFA policy and six server-enforced roles.Read 15 Oct 2026 · franexis.com
- Capterra deployment and support
- Capterra lists web, Android and iPhone/iPad deployment plus email/help-desk, phone, chat, knowledge-base and documentation support options.Read 15 Oct 2026 · capterra.com
- Capterra pricing availability
- Capterra lists Franexis pricing as “Get Price” and says a free trial is not available.Read 15 Oct 2026 · capterra.com
- CRM and lead intake
- Its CRM provides guided intake, territory assignment, insurance FNOL fields, configurable pipelines, lead scoring, activities, sequences, captcha-protected public forms and lead-to-quote handoff.Read 15 Oct 2026 · franexis.com
- Data access
- The maker says customers can access their data through a documented REST API, webhooks and exports.Read 4 Oct 2026 · franexis.com
- Drying documentation
- Drying logs organize rooms, readings, photos and notes on the work order; temperature and humidity readings generate GPP and dew-point calculations.Read 15 Oct 2026 · franexis.com
- Features
- Its modules include guided lead intake, quotes, dispatch, work orders, drying logs, equipment custody, royalty automation and compliance workflows.Read 4 Oct 2026 · franexis.com
- Field service
- Field-service functions include jobs, work orders, dispatch, scheduling, validated technician status transitions, labor timers, photos and invoice handoff.Read 15 Oct 2026 · franexis.com
- Files and audit
- Documents, photos and PDFs use private storage buckets with path policies and signed URLs, while administrative and data changes enter an audit log.Read 15 Oct 2026 · franexis.com
- Integration limit
- QuickBooks Desktop is not supported; PSA product data must be imported by CSV because PSA's API does not expose it.Read 4 Oct 2026 · franexis.com
- Inventory and equipment
- Inventory covers catalogs, stock, purchase orders and barcode scanning, while equipment records use QR labels, custody history and maintenance tracking.Read 15 Oct 2026 · franexis.com
- Limit: account creation
- User accounts are provisioned by administrator invitation and the product deliberately does not offer open self-signup.Read 15 Oct 2026 · franexis.com
- Limit: mobile drying logs
- Drying-log entry works in a phone browser, while a dedicated mobile drying-log screen is listed as a future roadmap item.Read 15 Oct 2026 · franexis.com
- Limit: offline operation
- The mobile app keeps job details readable from a last-known cache, but full offline write support is still on the roadmap.Read 15 Oct 2026 · franexis.com
- Limit: QuickBooks editions
- QuickBooks Desktop is not supported; the documented connector is for QuickBooks Online.Read 15 Oct 2026 · franexis.com
- Maker location
- TetraCore lists its Franexis headquarters at 2029 Woodbridge Blvd. Suite D-2, Bowling Green, Ohio 43402.Read 15 Oct 2026 · franexis.com
- Maker structure
- Franexis is built and operated by TetraCore, an Ohio software studio that runs a portfolio of SaaS products.Read 15 Oct 2026 · franexis.com
- Mobile
- The technician app supports iOS and Android, with assigned jobs, status updates, labor timers, timestamped photos and notes.Read 4 Oct 2026 · franexis.com
- Offline limit
- Job details remain readable from a last-known cache when offline, while full offline write support is listed as on the roadmap.Read 4 Oct 2026 · franexis.com
- Praise: independent evidence
- Independent directory pages show no substantive user-review corpus yet, so recurring reviewer praise or complaint themes cannot be established.Read 15 Oct 2026 · capterra.com
- Pricing terms
- Pricing is per active location per month with unlimited users, and the franchisor platform fee begins at five locations.Read 4 Oct 2026 · franexis.com
- PSA migration
- A seven-step wizard imports PSA by Canam Systems clients, contacts, equipment and jobs with per-row create, link or skip choices before committing.Read 15 Oct 2026 · franexis.com
- QuickBooks integration
- QuickBooks Online connects separately at franchisor and franchisee levels with entity mapping, background synchronization and a Sync Health view.Read 15 Oct 2026 · franexis.com
- Rating on Capterra
- 0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- No rating shown; 0 reviews listed for FranexisRead 15 Oct 2026 · g2.com
- Rating on SaaSHub
- No rating; 0 reviews listedRead 15 Oct 2026 · saashub.com
- Rating on SourceForge
- 0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · sourceforge.net
- Reporting
- Role-aware KPI dashboards include forecasting and five fullscreen auto-refreshing TV boards for office displays.Read 15 Oct 2026 · franexis.com
- REST API
- Franexis exposes an OpenAPI-documented bearer-token REST API of roughly 60 endpoints covering leads, clients, quotes, work orders, inventory and equipment.Read 15 Oct 2026 · franexis.com
- Royalties and finance
- A configurable versioned rule engine accrues royalties on collected revenue and produces statements, invoices, disputes, late fees, referral commissions and QuickBooks synchronization.Read 15 Oct 2026 · franexis.com
- SaaSHub status
- SaaSHub’s automated check reported Franexis up, with no user-reported problems during the preceding 24 hours at its check time.Read 15 Oct 2026 · saashub.com
- Security certifications
- The security page describes technical controls and invites security reviews but does not list certifications or trust badges.Read 4 Oct 2026 · franexis.com
- Security isolation
- Every business table carries a tenant identifier enforced by PostgreSQL row-level security, with additional franchisee and technician assignment scoping.Read 15 Oct 2026 · franexis.com
- SourceForge integration listing
- SourceForge lists no integrations for Franexis, despite Franexis’s own site documenting QuickBooks Online, PSA, API and webhooks.Read 15 Oct 2026 · sourceforge.net
- SourceForge support and training
- SourceForge lists cloud, iPhone and Android platforms, phone and online support, and live-online training.Read 15 Oct 2026 · sourceforge.net
- Support and onboarding
- Demos are run by the product team; the contact page says inquiries receive an email response within one business day and offers email and phone support.Read 15 Oct 2026 · franexis.com
- Target customers
- The platform is built for field-service franchise systems, with particular depth in property restoration and support for home services and cleaning franchises.Read 4 Oct 2026 · franexis.com
- Technician mobile app
- The iOS and Android app groups jobs by urgency, supports one-tap status changes, labor timers, EXIF-preserving photos, checklists, notes and a last-known read cache.Read 15 Oct 2026 · franexis.com
- Webhooks
- Outbound domain webhooks use HMAC signatures, retries, dead-letter handling and replay; inbound webhooks verify HMAC signatures.Read 15 Oct 2026 · franexis.com
Plans and prices
Strong points and limits
Strong points
- Covers CRM, field service, inventory, royalties, and compliance
- Technician app supports iOS and Android
- Job details remain readable from an offline cache
- Includes a documented REST API and signed webhooks
- Plans include unlimited users
Limits
- Full offline writing is on the roadmap
- QuickBooks Desktop is not supported
- PSA product data requires CSV import
- Growth adds a $1,499/mo platform fee
Who it suits
Franexis is aimed at field-service franchise systems, especially property restoration, and also supports home services and cleaning franchises. It suits operators who need location-based operations and technician job workflows.
Verdict
Franexis combines franchise administration with technician workflows and location-based billing. Check its offline-write limitation and the platform fee details against the intended rollout size.
Where Specifiction places it
- Franchise Management Software#4 of 278.5
- Restaurant Franchise Management Software#4 of 238.4
- Restoration Management Software#6 of 258.6