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HolaTeams

holateams.com

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Spec score 8.6 #3 of 27 in Franchise Management Software

What it is

HolaTeams is a web-based franchise management platform built on Microsoft 365 for franchisors and franchise teams. It connects sales, onboarding, training, support, finance, royalties, audits, marketing, communication and reporting. Sales and onboarding tools include prospect pipelines, document workflows, location setup, tasks, approvals and launch milestones. Training covers courses, multimedia lessons, quizzes and progress tracking; support requests can be tracked, assigned and followed by status. The platform supports royalty calculations and payment tracking, financial reporting, location audits, compliance checks and performance scorecards. HolaTeams says its AI can summarize activity, assist support responses and reporting, surface information, and help with workflows and knowledge search. The maker says customer data stays in the customer’s Microsoft tenant, with role-based access, encrypted workflows and audit trails. The Complete Platform costs $750 a month for up to 10 active locations, with unlimited franchise and corporate users. Microsoft licenses, Azure AI usage and third-party services are separate costs unless specified in a proposal. Mobile app coverage is listed as none.

Spec sheet

What it does
HolaTeams is franchise-management software connecting sales, onboarding, training, support, finance, royalties, audits, marketing and reporting in one Microsoft 365-based environment.Read 21 Oct 2026 · holateams.com
Product
HolaTeams is a franchise management platform built on Microsoft 365 for franchisors.Read 3 Oct 2026 · holateams.com
Integrations
Listed integrations include DocuSign, Adobe Acrobat Sign, Twilio, WhatsApp, RingCentral, Constant Contact, Stripe, QuickBooks, Shopify, Power BI and Microsoft services.Read 21 Oct 2026 · holateams.com
Security
The maker says customer data stays in the customer’s own Microsoft tenant and describes role-based access, encrypted workflows and audit trails.Read 3 Oct 2026 · holateams.com
Support
Standard support is included, while premium implementation help, migration, complex integration support, change management and custom development may cost extra.Read 21 Oct 2026 · holateams.com
Founded
LinkedIn lists HolaTeams as founded in 2025.Read 21 Oct 2026 · linkedin.com
AI
HolaTeams says its AI summarizes activity, assists support responses and reporting, surfaces information and helps with workflows and knowledge search.Read 3 Oct 2026 · holateams.com
API and extensibility
Custom API integrations and workflows are supported when APIs, permissions, licensing, security and architecture permit; API access is not automatically included in every subscription.Read 21 Oct 2026 · holateams.com
Assessments
Assessment tools schedule audits, support weighted scoring and pass/fail thresholds, and create corrective-action tasks.Read 21 Oct 2026 · holateams.com
Company headquarters
LinkedIn lists Miami, United States as HolaTeams’ headquarters and primary location.Read 21 Oct 2026 · linkedin.com
Company maturity
HolaTeams says its first customers are signed and deploying and describes itself as an early-stage vendor.Read 21 Oct 2026 · holateams.com
Company size
LinkedIn lists HolaTeams as a privately held software-development company with 11–50 employees.Read 21 Oct 2026 · linkedin.com
Compliance limitation
HolaTeams states that it does not hold SOC 2 or ISO 27001 certification and does not certify a customer’s regulatory or franchise-law compliance.Read 21 Oct 2026 · holateams.com
Coverage
It connects franchise sales, onboarding, training, support, finance, royalties, audits, marketing, communication and reporting.Read 3 Oct 2026 · holateams.com
Data location
Operational franchise data is stored in the customer’s own Microsoft 365 tenant, with SharePoint Online holding the data and Power Automate running workflows.Read 21 Oct 2026 · holateams.com
Feature limitations
The FAQ says HR and staff management, inventory management, universal automatic POS capture and default ACH or card collection are not included modules or defaults.Read 21 Oct 2026 · holateams.com
Finance and audits
The platform supports royalty calculations and payment tracking, financial reporting, location audits, compliance checks and performance scorecards.Read 3 Oct 2026 · holateams.com
Finance integrations
Finance modules list Stripe and Worldpay payment options plus QuickBooks reconciliation workflows; scope and fees are confirmed separately.Read 21 Oct 2026 · holateams.com
Founder
HolaTeams identifies Ziad Dalal as founder and CEO and says he spent forty years in franchise operations.Read 21 Oct 2026 · holateams.com
Implementation duration
Typical guided deployment is described as six to eight weeks, with historical-data migration handled as a separate project.Read 21 Oct 2026 · holateams.com
Legal name
The website footer identifies the company as HolaTeams LLC and says HolaTeams is its trademark.Read 21 Oct 2026 · holateams.com
Limit: pricing ambiguity
The Franchising Centre describes a $75-per-user monthly price, while HolaTeams’ current pricing page presents location-based pricing and a $40-per-corporate-user CRM price without stating that billing period.Read 21 Oct 2026 · thefranchisingcentre.com
Location opening
Location-opening workflows provide checklists, owners, milestones, dependencies, reminders and real-estate or construction tracking.Read 21 Oct 2026 · holateams.com
Marketing assets
Marketing tools store searchable approved collateral, support local personalization and can connect optionally to Shopify.Read 21 Oct 2026 · holateams.com
Microsoft foundation
HolaTeams runs inside a customer Microsoft 365 environment using services such as SharePoint, Teams, Power Automate, Dynamics 365 and Power BI.Read 21 Oct 2026 · holateams.com
Microsoft licensing
Microsoft licenses, Azure AI usage and third-party services are separate costs and are not included in the HolaTeams subscription unless specified in the proposal.Read 3 Oct 2026 · holateams.com
Mobile limitation
There is no native mobile application; the product is responsive in a browser and is not listed in an app store.Read 21 Oct 2026 · holateams.com
News: analytics launch
On February 26, 2026, HolaTeams announced an AI analytics dashboard with predictive location scoring, anomaly detection, natural-language queries and customizable alerts, offered to customers at no additional cost.Read 21 Oct 2026 · holateams.com
Praise: data control
The Franchising Centre highlighted that customer data remains inside the customer’s own Microsoft environment rather than on another company’s server.Read 21 Oct 2026 · thefranchisingcentre.com
Praise: integrated franchise workflow
The Franchising Centre praised HolaTeams for connecting CRM, operations, training, finance and communications in one Microsoft 365 environment.Read 21 Oct 2026 · thefranchisingcentre.com
Pricing basis
Location-based configurations are priced by active franchise location, and pipeline and prospect locations are not billed.Read 3 Oct 2026 · holateams.com
Prospect portal
A secure prospect portal supports franchise applications, candidate workflows and controlled document collection.Read 21 Oct 2026 · holateams.com
Rating on G2
5.0 out of 5 from an unspecified number of verified user reviews shown on the HolaTeams homepage.Read 21 Oct 2026 · holateams.com
Rating on Software Advice
No rating out of 5 is published because the listing states that HolaTeams has no reviews yet.Read 21 Oct 2026 · softwareadvice.com
Royalty workflow
Royalty processing runs from weekly sales submissions through calculation, invoice creation, payment recording and P&L updates.Read 21 Oct 2026 · holateams.com
Sales and onboarding
Features include prospect pipeline management, document workflows, structured location onboarding, tasks, approvals and launch milestones.Read 3 Oct 2026 · holateams.com
Sales CRM
The platform tracks franchise prospects, pipeline stages, follow-ups, documents and agreements through signed-deal handoff.Read 21 Oct 2026 · holateams.com
SDK documentation
The reviewed public pages do not provide a developer portal, SDK download or API reference.Read 21 Oct 2026 · holateams.com
Security controls
Security claims include Microsoft 365 enterprise protections, MFA, role-based access, encrypted workflows, secure connections and audit logging.Read 21 Oct 2026 · holateams.com
Support desk
The Support Hub offers ticket routing, assignments, status dashboards, comments, alerts, a Planner kanban board and FAQ knowledge search.Read 21 Oct 2026 · holateams.com
System requirements
Corporate deployment requires a Microsoft 365 tenant with relevant services and licenses, MFA, guest collaboration or external sharing and temporary Global Administrator setup access.Read 21 Oct 2026 · holateams.com
Target users
The maker describes the platform as built for franchisors and franchise teams, including sales, operations, support, finance and franchisees.Read 3 Oct 2026 · holateams.com
Training
Training includes a course builder, multimedia lessons, quizzes, acknowledgements, completion tracking and progress reports.Read 21 Oct 2026 · holateams.com
Training and support
Training includes courses, multimedia lessons, quizzes and progress tracking, while support includes request tracking, assignment and status visibility.Read 3 Oct 2026 · holateams.com
Users
The pricing page states that unlimited franchise and corporate users are included, subject to Microsoft terms and fair-use guidelines.Read 3 Oct 2026 · holateams.com

Plans and prices

Qualifying-brand onboarding waiver Free Waived through December 31, 2026 for a limited number of qualifying franchise brands Implementation, configuration and go-live support Read 21 Oct 2026 · holateams.com
Franchise Sales & CRM Complete Priced on request Per corporate user when purchased separately; billing period not stated CRM · prospect portal · documents · integrations · automation · reporting Read 21 Oct 2026 · holateams.com
Franchise Sales & CRM Complete (purchased by itself) Priced on request The page states “$40 per corporate user” but does not specify a billing period. Priced per corporate user when purchased separately · Microsoft licensing, third-party services, integrations and usage charges may be extra Read 3 Oct 2026 · holateams.com
HolaTeams listing price $75 a month Per user per month according to Software Advice listing Pricing shown as starting price; no user reviews listed Read 21 Oct 2026 · softwareadvice.com
Complete Platform $750 a month Flat monthly price for up to 10 active locations Unlimited franchise and corporate users · 10 active locations included Read 21 Oct 2026 · holateams.com
Complete Platform (up to 10 active locations) $750 a month Monthly; annual billing saves 10%. Minimum 10 active locations · unlimited franchise and corporate users · additional location pricing varies by tier Read 3 Oct 2026 · holateams.com
Standard onboarding $5,000, paid once One-time implementation, configuration and go-live support fee Complex migrations, custom integrations and nonstandard configurations quoted separately Read 21 Oct 2026 · holateams.com

Every HolaTeams plan and price →

Strong points and limits

Strong points

  • Supports royalty calculations and payment tracking.
  • Training includes courses, quizzes and progress tracking.
  • Unlimited franchise and corporate users are included in Complete Platform.
  • Customer data stays in the customer’s Microsoft tenant, according to the maker.

Limits

  • Complete Platform costs $750 a month for up to 10 locations.
  • Microsoft licenses and third-party services may cost extra.
  • Mobile app coverage is listed as none.

Who it suits

HolaTeams is aimed at franchisors and teams across sales, operations, support, finance and franchisees. It may suit organisations seeking connected location workflows for royalties, audits, training and reporting.

Verdict

HolaTeams brings a broad set of franchise workflows together, with pricing tied to active locations and a stated starting package. Account separately for Microsoft and third-party costs, and note the lack of mobile app coverage.

Where Specifiction places it

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