FRANSiS vs Text Request
FRANSiS
fransis.aiText Request
textrequest.comSide by side
| Figure | FRANSiS | Text Request |
|---|---|---|
| Price from | $1,497/mo | $575/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · Nonprofit Text Messaging Software | 7.7 (#15) | 7.9 (#12) |
| Compliance | The security page states that FRANSiS is HIPAA and FERPA compliant and provides a Business Associate Agreement within 48 hours. | Text Request states that it is SOC 2 Type 2 certified and offers HIPAA-compliant accounts for an additional $50/mo fee. |
| Founded | 2014 | 2014 |
| Headquarters | 2505 Anthem Village Drive, Suite E114, Henderson, Nevada 89052, United States | Chattanooga, Tennessee, United States |
| Integrations | FRANSiS offers direct or API-supported school integrations including PowerSchool, Skyward, Infinite Campus, Synergy SIS, Schoology, and ClassLink. | The service offers API and webhooks plus direct integrations including HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. |
| Product | FRANSiS is an AI-powered two-way SMS platform for mission-based organizations that answers routine questions and routes messages requiring human judgment to staff. | Text Request is business texting software that lets small businesses text from their business number. |
| Security | The security page states that data is encrypted in transit with TLS 1.3 and at rest with AES-256, with role-based access, multi-factor authentication, SSO, and exportable audit logs. | Text Request encrypts data in transit and at rest, supports SSO and MFA, and describes its service as 100% cloud-based with redundant servers. |
| Support | Support varies by tier: Minimal has business-hours email support, Essential has priority support and quarterly strategy, Premium has 24/7 support and a dedicated CSM, and Enterprise has white-glove executive support. | Every plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee. |
Plans
FRANSiS
- Minimal$1,497 a month
- Essential$2,497 a month
- Premium$3,997 a month
- EnterprisePriced on request
Text Request
- Enterprise$575 a month
- High Volume Tier 1$890 a month
- High Volume Tier 2$1,460 a month
- High Volume Tier 3$2,900 a month
- BasicPrice not published
- CorporatePrice not published
- StarterPrice not published
In their own words
Text Request
Text Request is business texting software that lets small businesses send messages from their business number. It supports SMS and MMS, two-way conversations, scheduled messages, reminders, and mass texting; Sequences arrange messages around a date important to customers. Its SMS Chat website widget can open a text conversation and gather contact details for follow-up. Businesses can request and collect secure payments through SMS using their own processor or Text Request's. API access, webhooks, and direct integrations include HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. Access options include web, Android and iOS apps, a Windows desktop app, a Mac web app, and a Chrome extension. Mobile apps omit P2P messaging, reports, integrations, and custom merge messages. Pricing is paid from $59.99/mo, with a 14-day trial. During the trial, texting is limited to the sales support number and verified phone number, and reviews, payments, integrations, and extra dashboards are excluded. Every plan includes ongoing in-house support; HIPAA-compliant accounts cost an additional $50/mo.