Frappe CRM vs Intum CRM
Frappe CRM
frappe.io
Intum CRM
intum.comSide by side
| Figure | Frappe CRM | Intum CRM |
|---|---|---|
| Price from | $5/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 5 |
| Spec score · CRM Software | 9.4 (#7) | 8.1 (#112) |
| Email sync | Yes | No |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | The CRM page says it connects with tasks, helpdesk, email and invoicing, with modules sharing a customer database. |
| Open source | Yes | No |
| Visual sales pipeline | Yes | The CRM provides a visual sales funnel where users can move deals between stages and track deal value and closing probability. |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | The listed plans include email support on Start, priority email support on Standard, and priority email, chat and phone support plus a dedicated account manager on Pro. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
Intum CRM
- MicroPrice not published
- Start$29 a month
- Standard$39 a month
- Pro$59 a month
- EnterprisePriced on request
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.