Frappe CRM vs Method CRM
Frappe CRM
frappe.io
Method CRM
method.meSide by side
| Figure | Frappe CRM | Method CRM |
|---|---|---|
| Price from | $5/mo | $35/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 7 |
| Spec score · CRM Software | 9.4 (#7) | 8.6 (#54) |
| Customization | Frappe Framework supports custom fields, tables, statuses, views and Python automation scripts. | Method says users can customize workflows, dashboards, invoices, tasks, and other parts of the CRM with help from Method experts. |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | Method lists Gmail, Outlook, Google Calendar, Mailchimp, payment gateways, Zapier, and an API among its integrations. |
| Visual sales pipeline | Yes | Yes |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | Method’s help center says mobile users can open chat with the customer success team from the app’s Help panel. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
Method CRM
- CRM Quick Start$35 a month
- CRM Pro$59 a month
- CRM Enterprise$97 a month
- CRM Quick Start$35 a month
- CRM Pro$59 a month
- CRM Enterprise$97 a month
- CRM Multi-entityPriced on request
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.
Method CRM
Method CRM is a customizable CRM and business management platform for small businesses. It combines lead management with tools for sales, workflows, invoices, and customer records, and it can sync in real time in both directions with QuickBooks Online or Desktop. QuickBooks integration and lead management are included in CRM Quick Start at $35 a month. CRM Pro is $59 a month and adds sales opportunities, custom opportunity stages, estimates, invoices, sales orders, and payments. CRM Enterprise is $97 a month and includes Pro capabilities, email campaigns, and advanced customer support case management. Method lists integrations including Xero, Gmail, Outlook, Google Calendar, Mailchimp, payment gateways, Zapier, and an API. Workflows, dashboards, invoices, and tasks can be customized with help from Method experts. The service runs on web, Windows, iOS, and Android; its mobile app supports contacts, activity logs, and sales opportunity updates, but does not work offline. There is no free plan; a 10-day trial starts with Pro features, with Enterprise features available during the trial.