Frappe CRM vs openCRX
Frappe CRM
frappe.ioopenCRX
opencrx.orgSide by side
| Figure | Frappe CRM | openCRX |
|---|---|---|
| Price from | $5/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · CRM Software | 9.4 (#7) | 8.6 (#55) |
| Customization | Frappe Framework supports custom fields, tables, statuses, views and Python automation scripts. | Administrators can customize the interface and activity processes, and the product supports extensions to business logic and APIs. |
| Free plan | Yes | Yes |
| Hosting | Frappe CRM can be hosted on Frappe Cloud or installed on the customer’s own server. | openCRX runs on Jakarta EE 8 Web Profile 8 compliant application servers, supports major databases, and its standard installer includes Apache TomEE. |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | It provides Java and Swagger-compliant REST APIs, plus WebDAV, CalDAV, and CardDAV adapters. |
| Intended users | Frappe CRM describes itself as suited to small or mid-sized sales teams and businesses outgrowing spreadsheets; it may feel lightweight for needs involving complex CRM functionality and deep out-of-the-box integrations. | The site describes openCRX as serving organizations that need enterprise-wide coordination of customer-related sales, fulfillment, marketing, and service activities. |
| License | Frappe CRM source code is released under the GNU Affero General Public License version 3.0. | The software is published under the BSD license. |
| Open source | Yes | Yes |
| Purpose | Frappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups. | openCRX is CRM software for coordinating sales, marketing, service, and customer-facing activities across organizations. |
| Visual sales pipeline | Yes | The sales pipeline tracks deal progress and interactions, supports customizable sales processes, and can integrate with an existing ERP application. |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | Community support is free and best effort; paid professional support is available through openCRX affiliates. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.