Frappe CRM vs PHPCRM
Frappe CRM
frappe.ioPHPCRM
phpcrm.comSide by side
| Figure | Frappe CRM | PHPCRM |
|---|---|---|
| Price from | $5/mo | $9.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 5 |
| Spec score · CRM Software | 9.4 (#7) | 8.1 (#109) |
| Customization | Frappe Framework supports custom fields, tables, statuses, views and Python automation scripts. | The maker says PHPCRM Cloud can be customized with modules, workflow automation, feature changes, and third-party integrations, with customization charges based on complexity. |
| Free plan | Yes | Yes |
| Headquarters | Mumbai, Maharashtra, India | Noida, Uttar Pradesh, India |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | The Cloud page lists SMTP email integration and REST API, while the maker says third-party integrations such as payment gateways, WhatsApp APIs, SMS services, and accounting software can be added through customization. |
| Intended users | Frappe CRM describes itself as suited to small or mid-sized sales teams and businesses outgrowing spreadsheets; it may feel lightweight for needs involving complex CRM functionality and deep out-of-the-box integrations. | The maker describes PHPCRM as suitable for businesses including startups, small businesses, sales teams, and enterprises across industries such as real estate, healthcare, education, and professional services. |
| Mobile access | The official CRM interface works as a Progressive Web App installed from Chrome on Android or Safari on iOS. | PHPCRM Cloud is browser-based and its page says it works on mobile phones and tablets through a web browser. |
| Open source | Yes | Yes |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | Cloud support varies by plan: Starter lists standard email support, Standard lists priority email and live chat, and Advanced lists priority email, chat, and call support. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
PHPCRM
- Open-SourceFree
- Starter$9.99 a month
- Standard$19.99 a month
- Advanced$26.99 a month
- PHPCRM Open-SourceFree
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.