Frappe CRM vs Pipelinq
Frappe CRM
frappe.ioPipelinq
conduction.nlSide by side
| Figure | Frappe CRM | Pipelinq |
|---|---|---|
| Price from | $5/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 0 |
| Spec score · CRM Software | 9.4 (#7) | 7.3 (#209) |
| Customization | Frappe Framework supports custom fields, tables, statuses, views and Python automation scripts. | Users can add fields and pipeline steps and rearrange or hide widgets in the running app without a developer. |
| Email sync | Yes | No |
| Headquarters | Mumbai, Maharashtra, India | Amsterdam, Netherlands |
| Intended users | Frappe CRM describes itself as suited to small or mid-sized sales teams and businesses outgrowing spreadsheets; it may feel lightweight for needs involving complex CRM functionality and deep out-of-the-box integrations. | The maker describes Pipelinq as serving municipal customer contact centres and commercial sales teams. |
| License | Frappe CRM source code is released under the GNU Affero General Public License version 3.0. | The maker says Pipelinq is released under the EUPL-1.2 license. |
| Open source | Yes | Yes |
| Pipeline | Teams can convert leads into deals and track deals through customizable stages in a Kanban view. | Teams can track leads through configurable stages with values and close probabilities. |
| Visual sales pipeline | Yes | It tracks leads through configurable pipeline stages with values and close probabilities. |
| Self-hosting | Organizations can deploy on their own server with an easy-install script, Docker Compose or the Bench tool. | The maker says each installation is sovereign and does not depend on a Conduction-hosted service; for self-hosted instances, the customer is responsible for the security of data on its own server. |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | Conduction says its mail and phone are covered Monday through Friday, 9:00 to 17:00, and most questions get a same-day reply. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.