Frappe CRM vs Pipelio
Frappe CRM
frappe.ioPipelio
pipelio.ioSide by side
| Figure | Frappe CRM | Pipelio |
|---|---|---|
| Price from | $5/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 7 | 2 |
| Spec score · CRM Software | 9.4 (#7) | 7.8 (#154) |
| Email sync | Yes | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | No |
| Mobile access | The official CRM interface works as a Progressive Web App installed from Chrome on Android or Safari on iOS. | Pipelio runs in a browser on any device and installs as a web app; there is no separate native mobile app. |
| Pipeline | Teams can convert leads into deals and track deals through customizable stages in a Kanban view. | Users can manage leads on a visual pipeline with custom stages, fields, smart lists, and notes. |
| Purpose | Frappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups. | Pipelio combines a real estate investor CRM, auto dialer, and SMS tools in one product. |
| Visual sales pipeline | Yes | Yes |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | Pipelio lists human support and provides [email protected] for questions. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.