Frappe CRM vs Redtail CRM
Frappe CRM
frappe.ioRedtail CRM
redtailtechnology.comSide by side
| Figure | Frappe CRM | Redtail CRM |
|---|---|---|
| Price from | $5/mo | $3.25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 8 |
| Spec score · CRM Software | 9.4 (#7) | 9.0 (#26) |
| Company founded | LinkedIn lists Frappe as founded in 2008. | LinkedIn lists 2003 as Redtail Technology's founding year. |
| Company ownership | LinkedIn describes Frappe as privately held and focused on building open-source business software. | G2 describes Redtail as a brand entity of Orion Advisor Solutions since June 2022. |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Headquarters | Mumbai, Maharashtra, India | Omaha, Nebraska, United States |
| Hosting | Frappe CRM can be hosted on Frappe Cloud or installed on the customer’s own server. | The CRM is described as web-based and cloud-based; the reviewed pages do not describe a self-hosted deployment option. |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | Redtail advertises more than 100 integrations and names Orion, Schwab, and eMoney among its connected tools. |
| License | Frappe CRM source code is released under the GNU Affero General Public License version 3.0. | Redtail CRM is a commercial subscription product and its public API requires agreement to API terms; the reviewed pages do not present it as open source or name an open-source license. |
| Open source | Yes | No |
| Rating on Apple App Store | The app listing says it has insufficient ratings or reviews to display an overview. | 4.6 out of 5 from 693 ratings |
| Visual sales pipeline | Yes | Yes |
| Workflow automation | Assignment rules route leads and deals automatically, while SLAs track response deadlines and breaches. | Configurable workflows can generate and track activities based on trigger events. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
Redtail CRM
- Launch$39 a year
- Growth$59 a year
- EnterprisePrice not published
- Launch — annual billing$39 a month
- Launch — monthly billing$45 a month
- Growth — annual billing$59 a month
- Growth — monthly billing$65 a month
- EnterprisePriced on request
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.
Redtail CRM
Redtail CRM is a customer relationship management product available on the web, iOS, and Android. Listed capabilities include a visual sales pipeline, email sync, AI features, marketing automation, and a mobile app. Launch costs $39 a year per user, billed yearly, and allows a maximum of 5 users. Growth costs $59 a year per user, billed yearly, with unlimited users. Redtail CRM has no free plan, though a 30-day free trial is available. The maker was founded in 2003 and is headquartered in Omaha, Nebraska, United States. Its web and mobile availability allows teams to access the product across the listed platforms. The plan structure distinguishes a small-team option with a user cap from a tier without a user limit, alongside a customizable Enterprise offering for larger organizations.