Frappe CRM vs Snapforce CRM
Frappe CRM
frappe.ioSnapforce CRM
snapforce.comSide by side
| Figure | Frappe CRM | Snapforce CRM |
|---|---|---|
| Price from | $5/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 1 |
| Spec score · CRM Software | 9.4 (#7) | 8.1 (#98) |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | The integrations page lists QuickBooks Online and Desktop, Authorize.net, PayPal, Constant Contact, MailChimp, Elastic Email, Zopim, LiveChatInc, and RightSignature. |
| Open source | Yes | No |
| Purpose | Frappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups. | Snapforce describes its product as web-based CRM software for managing customers and improving sales processes. |
| Visual sales pipeline | Yes | Users can track leads and deals through sales stages, create filtered views, and generate sales forecasts. |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | The company lists 24/7 live chat, ticket, and phone support, plus one-on-one training sessions. |
| Workflow automation | Assignment rules route leads and deals automatically, while SLAs track response deadlines and breaches. | Workflows can trigger actions when specified conditions are met, including follow-up tasks and automatic lead assignment. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.
Snapforce CRM
Snapforce CRM has no write-up on Specifiction yet; its figures are above.