Frappe CRM vs Twenty
Frappe CRM
frappe.io
Twenty
twenty.comSide by side
| Figure | Frappe CRM | Twenty |
|---|---|---|
| Price from | $5/mo | $9/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · CRM Software | 9.4 (#7) | 8.5 (#60) |
| Customization | Frappe Framework supports custom fields, tables, statuses, views and Python automation scripts. | Users can create custom objects, fields, views, and no-code workflows from Settings, with unlimited customization at no extra charge. |
| Email sync | Yes | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Intended users | Frappe CRM describes itself as suited to small or mid-sized sales teams and businesses outgrowing spreadsheets; it may feel lightweight for needs involving complex CRM functionality and deep out-of-the-box integrations. | The product is presented for technical teams building custom CRMs and internal apps that adapt to changing business needs. |
| Open source | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Self-hosting | Organizations can deploy on their own server with an easy-install script, Docker Compose or the Bench tool. | Twenty says customers can self-host the open-source CRM to own their infrastructure or use its managed cloud service. |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | Pro includes standard support, Organization includes priority support, and Enterprise includes dedicated support and an SLA. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.