Frappe CRM vs WORKetc CRM
Frappe CRM
frappe.ioWORKetc CRM
worketc.comSide by side
| Figure | Frappe CRM | WORKetc CRM |
|---|---|---|
| Price from | $5/mo | $78/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 4 |
| Spec score · CRM Software | 9.4 (#7) | 8.5 (#62) |
| Automation | Visual workflow automations can trigger actions such as sending emails, assigning sales reps, updating fields, and calling webhooks. | The CRM page describes turning online enquiries into automated leads and routing prospects through custom sales processes. |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Headquarters | Mumbai, Maharashtra, India | Surry Hills, NSW, Australia |
| Hosting | Frappe CRM can be hosted on Frappe Cloud or installed on the customer’s own server. | WORKetc says its data is hosted on AWS and describes regional hosting in Frankfurt for European customers, Oregon or Michigan for North American customers, and Sydney for Asia Pacific customers. |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | The plan comparison lists Gmail and Outlook add-ons, Google contact and calendar sync, Google Drive, Xero, QuickBooks Online, and Box.com integrations. |
| Visual sales pipeline | Yes | Yes |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | The pricing FAQ says support includes email and booked one-to-one sessions, and that live webinar training runs several times per week. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
WORKetc CRM
- Starter$78 a month
- Team$195 a month
- Foundations$395 a month
- EnterprisePriced on request
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.
WORKetc CRM
WORKetc CRM has no write-up on Specifiction yet; its figures are above.