| Price from | $39/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Medical Transcription Software | 8.4 (#5) | 8.0 (#9) |
| Spec score · AI Medical Scribe Software | 8.4 (#8) | 8.0 (#13) |
| Clinical Evidence | Clinical Evidence answers clinical questions with cited information from more than 50 trusted sources. | Heidi Evidence provides citation-backed clinical answers grounded in sources such as guidelines, medicine references, and primary research. |
| Headquarters | San Francisco, California, United States | Melbourne, Australia |
| Security | Freed says PHI is encrypted at rest and in transit using TLS 1.2–1.3, and data is stored in the United States. | Heidi states that it has ISO 27001, ISO 42001, and SOC 2 credentials and meets regional requirements including HIPAA, GDPR, PIPEDA, and APP. |
| Support | Freed advertises live human support, live office hours, and prerecorded walkthroughs. | The pricing page lists priority support for paid Clinician and Teams plans. |