Fresha vs ZibaDesk

Fresha is appointment-booking software available on the web, iOS, and Android. Businesses can provide booking pages for customers, manage appointments in a calendar, and collect payments. Calendar synchronization works one way. Scheduling options include group bookings and round-robin assignment, while automated reminders support appointment communication. Fresha uses a freemium model with a free plan and a 7-day trial. Its listed plans distinguish team size: Independent is for one team member, while Team supports unlimited team members. The maker, Fresha, is headquartered in London, United Kingdom. The combination of customer booking pages, scheduling modes, reminders, payment collection, and multi-platform access covers core appointment administration for businesses with different staffing levels.

ZibaDesk is a beauty CRM for salons and clinics that combines appointments, point of sale, customer records, and online booking. Client profiles can hold appointment, service, product, and payment histories, as well as formulas, colour codes, sensitivities, preferences, contraindications, and consent. The CRM shows client lifetime spend, visit frequency, and rebooking rate. Users can segment clients and send targeted SMS and WhatsApp campaigns; points and rewards apply automatically at checkout. The maker also lists gift cards, SMS reminders, multi-language support, and offline-first POS. The interface supports English, Persian, Vietnamese, Korean, Chinese, French, and German, with right-to-left support for Persian and Arabic. Integrations include Stripe Payments, ClickSend SMS, WhatsApp Messaging, Tyro EFTPOS, and Xero. Xero sync sends completed sales as paid GST invoices with line items and matched customer contacts for businesses using AUD or NZD. Historical migration is not included by default, and only sales rung through after connecting and enabling auto-sync are sent. A 14-day Pro trial requires no credit card; Pro costs A$19.99 a month per business.