Freshdesk vs Scoold

Freshdesk

8.3 #6 in Help desk software

About Freshdesk

Scoold

5.8 #30 in Customer Community Software

About Scoold
FreshdeskScoold
Free planYesYes
Free trialNoNo
Paid from$19/moFree
Open sourceNoNo
Platformsapiapi, self-hosted, Web
Free planNoYes
Paid from19 /mo—
Community visibility—mixed
Custom domain—Yes
Single sign-on—Yes
Moderation tools—Yes
Community analytics—No

Both are listed in Best Customer Community Software. On Specifiction, Freshdesk scores higher on our published basis.