Freshmarketer vs FunnelKit
Freshmarketer
freshworks.comFunnelKit
funnelkit.comSide by side
| Figure | Freshmarketer | FunnelKit |
|---|---|---|
| Price from | $15/mo | $8.29/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Conversion Rate Optimization Software | 8.9 (#3) | 7.5 (#29) |
| Automation | It provides email, WhatsApp, SMS, transactional-email, chatbot, chat-campaign, and real-time customer-journey automation. | FunnelKit Automations includes a visual workflow builder, contact management, segmentation, broadcasts, transactional email, and abandoned-cart and post-purchase sequences. |
| Integrations | Freshmarketer lists API access, Freshworks Marketplace, Shopify, Segment, Zapier, and WooCommerce integrations. | FunnelKit Automations documents integrations including WooCommerce, Contact Form 7, Elementor Forms, Gravity Forms, LearnDash, Slack, Twilio, and Zapier. |
| Support | Freshworks directs Freshmarketer pricing and signup questions to [email protected]. | The pricing page lists standard support for Basic and priority support for Plus, Professional, and Elite. |
Plans
FunnelKit
- Automations$99.50 a year
- Basic$99.50 a year
- Plus$149.50 a year
- Automations + Funnels$199.50 a year
- Professional$199.50 a year
- Elite$299.50 a year
In their own words
Freshmarketer
Freshmarketer is marketing automation software for attracting, nurturing, and converting customers through email, SMS, WhatsApp, live chat, and social channels. It supports lead capture forms, lead scoring, customer journeys, segmentation, and automated campaigns for email, messaging, chatbots, and transactional email. Reporting includes email and SMS performance, revenue attribution, A/B testing, heatmaps, and session replay. Freshmarketer lists integrations with Shopify, Segment, Zapier, WooCommerce, and more than 1,000 apps in the Freshworks Marketplace. AI capabilities include campaign assistance, lead scoring, segmentation, chatbots, and insights. The Free plan includes 100 marketing contacts and 500 monthly email sends. Paid plans start at $15 per month, billed annually, and a 21-day trial is available. Accounts are suspended if users do not choose a plan after the trial expires. Freshworks offers dedicated onboarding to migrate contacts, campaigns, and historical data from an existing marketing automation or CRM platform. Its stated security practices include 24-hour data-center surveillance and current application security patches.