Tech riderRev. 28 Sept 2026
Freshmarketer
- 1Runs onAPI, Web
- 2CostsFree plan · free trial · paid from $15/mo
- 3Email automationYes
- 4Customer journeysYes
- 5Lead scoringYes
- 6Lead capture formsYes
- 7CRM integrationsnative
- 8Included contacts100 contacts
8 lines stated Written from the maker's own pages: freshworks.com

Overview
Freshmarketer is ranked #1 of 131 in marketing automation software on Specifiction, made by Freshmarketer (San Mateo, California, USA). It runs on API, Web. There is a free plan. A free trial is offered. Paid plans start at $15/mo.
Freshmarketer plans and pricing
All plansFree Free billed annually 100 marketing contacts · 500 monthly email sends freshworks.com · 28 Sept 2026
Enterprise $15/mo annually 500 marketing contacts · AI-powered campaign assistant · transactional emails · Facebook and Instagram custom audience · advanced segmentation · advanced webhooks freshworks.com · 28 Sept 2026
Free Free annually 100 marketing contacts · 500 monthly email sends · contact and list management · basic segmentation · web tracking and forms · social media campaigns freshworks.com · 28 Sept 2026
Compared on marketing automation software
- Free plan
- Yesfreshworks.com
- Paid from
- $15/mofreshworks.com
- Email automation
- Yesfreshworks.com
- Customer journeys
- Yesfreshworks.com
- Lead scoring
- Yesfreshworks.com
- Lead capture forms
- Yesfreshworks.com
- CRM integrations
- nativefreshworks.com
- Included contacts
- 100 contactsfreshworks.com
Facts
- Starting price
- Paid plans start at $15 per month, billed annually.freshworks.com · 28 Sept 2026
- Free contacts
- The free plan includes 100 marketing contacts.freshworks.com · 28 Sept 2026
- Free email sends
- The Free plan includes 500 monthly email sends.freshworks.com · 28 Sept 2026
- Enterprise contacts
- The Enterprise plan includes 500 marketing contacts.freshworks.com · 28 Sept 2026
- Free trial
- Freshmarketer offers a fully loaded 21-day trial with no credit card required.freshworks.com · 28 Sept 2026
- Trial expiry
- Accounts are suspended if users do not select a plan after the trial expires.freshworks.com · 28 Sept 2026
- Marketing channels
- It supports email, SMS, WhatsApp, and social media engagement.freshworks.com · 28 Sept 2026
- Marketplace apps
- Freshmarketer integrates with more than 1,000 apps in the Freshworks Marketplace.freshworks.com · 28 Sept 2026
- Security practices
- Servers use 24-hour surveillance and applications receive current security patches.freshworks.com · 28 Sept 2026
- Encryption certifications
- The provided text does not state encryption or security certifications.freshworks.com · 28 Sept 2026
- Team collaboration
- Teams can share context, customize communications, and drive revenue together.freshworks.com · 28 Sept 2026
- Customer support
- Questions can be sent to [email protected].freshworks.com · 28 Sept 2026
- Business adoption
- Freshmarketer is trusted by more than 74,000 businesses worldwide.freshworks.com · 28 Sept 2026
- AI capabilities
- AI features include campaign assistance, lead scoring, segmentation, chatbots, and insights.freshworks.com · 28 Sept 2026
- Bot session limit
- A chat bot session lasts for a maximum of 24 hours.freshworks.com · 28 Sept 2026
- Payment methods
- Visa, Mastercard, Discover, American Express, and qualifying USD checks are accepted.freshworks.com · 28 Sept 2026
- Purpose
- Freshmarketer provides AI-powered marketing automation to generate sales-ready leads, support multichannel engagement, and drive business impact.freshworks.com · 28 Sept 2026
- Channels
- It supports email, SMS, WhatsApp, live chat, Apple Message for Business, Google Business Messages, LINE, Instagram direct messages, Facebook Messenger, and social media campaigns.freshworks.com · 28 Sept 2026
- Segmentation
- It provides marketing, Shopify-based, WooCommerce-based, anonymous-visitor, and Facebook and Instagram audience segmentation.freshworks.com · 28 Sept 2026
- Automation
- It provides email, WhatsApp, SMS, transactional-email, chatbot, chat-campaign, and real-time customer-journey automation.freshworks.com · 28 Sept 2026
- Analytics
- Its reporting includes an e-commerce dashboard, email and SMS performance metrics, revenue attribution, A/B testing, heatmaps, and session replay.freshworks.com · 28 Sept 2026
- Integrations
- Freshmarketer lists API access, Freshworks Marketplace, Shopify, Segment, Zapier, and WooCommerce integrations.freshworks.com · 28 Sept 2026
- Marketplace
- Freshmarketer says customers can integrate with more than 1000 apps in the Freshworks Marketplace.freshworks.com · 28 Sept 2026
- Migration
- Freshworks offers free dedicated onboarding to migrate contacts, campaigns, and historical data from an existing marketing-automation or CRM platform.freshworks.com · 28 Sept 2026
- Security
- Freshworks says its servers are hosted in a data center protected by 24-hour surveillance and kept up to date with security patches.freshworks.com · 28 Sept 2026
- Compliance
- The Freshworks Trust Center lists SOC 2 Type 2, SOC 3, ISO/IEC 27001:2022, ISO/IEC 27701:2019, PCI DSS v4.0.0, and other compliance materials.trust.freshworks.com · 28 Sept 2026
- Support
- Freshworks directs Freshmarketer pricing and signup questions to [email protected].freshworks.com · 28 Sept 2026
- Audience
- Freshworks describes Freshmarketer as built for sales and marketing teams and for attracting, nurturing, and converting customers.freshworks.com · 28 Sept 2026
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Where it ranks on Specifiction
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Sources
- freshworks.com/crm/marketing/· checked 28 Sept 2026
- freshworks.com/crm/marketing/pricing/· checked 28 Sept 2026
- freshworks.com/crm/marketing/features/· checked 28 Sept 2026
- trust.freshworks.com· checked 28 Sept 2026





