Freshmarketer vs Kizen
Freshmarketer
freshworks.comKizen
kizen.comSide by side
| Figure | Freshmarketer | Kizen |
|---|---|---|
| Price from | $15/mo | $10/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Marketing Automation Software | 9.1 (#7) | 8.6 (#21) |
| CRM integrations | native | multiple |
| Customer journeys | It provides automated, cross-channel customer journeys. | Yes |
| Email automation | Yes | Yes |
| Lead capture forms | Yes | Yes |
| Integrations | Freshmarketer lists API access, Freshworks Marketplace, Shopify, Segment, Zapier, and WooCommerce integrations. | Kizen advertises connections to more than 1,000 tools through Zapier, webhooks and native connectors. |
| Support | Freshworks directs Freshmarketer pricing and signup questions to [email protected]. | Kizen's support center offers a knowledge base, community forums, and support ticket submission. |
Plans
Kizen
- Agent CRM$100 a month
- Essentials$10 a month
- Professional$25 a month
- Enterprise$800 a month
- Unlimited$5,000 a month
In their own words
Freshmarketer
Freshmarketer is marketing automation software for attracting, nurturing, and converting customers through email, SMS, WhatsApp, live chat, and social channels. It supports lead capture forms, lead scoring, customer journeys, segmentation, and automated campaigns for email, messaging, chatbots, and transactional email. Reporting includes email and SMS performance, revenue attribution, A/B testing, heatmaps, and session replay. Freshmarketer lists integrations with Shopify, Segment, Zapier, WooCommerce, and more than 1,000 apps in the Freshworks Marketplace. AI capabilities include campaign assistance, lead scoring, segmentation, chatbots, and insights. The Free plan includes 100 marketing contacts and 500 monthly email sends. Paid plans start at $15 per month, billed annually, and a 21-day trial is available. Accounts are suspended if users do not choose a plan after the trial expires. Freshworks offers dedicated onboarding to migrate contacts, campaigns, and historical data from an existing marketing automation or CRM platform. Its stated security practices include 24-hour data-center surveillance and current application security patches.