Freshsales vs Go Pipely
Freshsales
freshworks.com
Go Pipely
gopipely.comSide by side
| Figure | Freshsales | Go Pipely |
|---|---|---|
| Price from | $9/mo | ₹599/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 7 | 3 |
| Spec score · CRM Software | 9.5 (#1) | 7.8 (#152) |
| AI features | Yes | Yes |
| Automation | Freshsales supports task management, auto-assignment rules, sales sequences, workflows, and internal notifications. | Workflow automations can assign leads, send follow-ups, update stages, and notify team members. |
| Free plan | Yes | No |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | Go Pipely says it connects with 200+ tools, including Google Workspace, Outlook, Slack, and Zapier. |
| Pipeline | Teams can track deals, customize pipeline stages, forecast revenue, and receive AI-powered closing recommendations. | The product offers a visual drag-and-drop deal pipeline with deal stages, probabilities, expected revenue, and multiple pipelines. |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Go Pipely describes itself as an all-in-one CRM for contact management, pipeline tracking, and AI automation. |
| Visual sales pipeline | Yes | Yes |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The features page states that Go Pipely is SOC 2 Type II certified and GDPR compliant, with SSO, 2FA, audit logs, and encryption at rest. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The contact page lists live chat as available 24/7 and says email replies arrive within 2 hours. |
| Trial | The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue. | The site advertises a 7-day free trial with no credit card required. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.