Freshsales vs GoldMine
Freshsales
freshworks.comGoldMine
goldmine.comSide by side
| Figure | Freshsales | GoldMine |
|---|---|---|
| Price from | $9/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 7 |
| Spec score · CRM Software | 9.5 (#1) | 8.2 (#87) |
| Email sync | Yes | Yes |
| Founded | 2010 | 1989 |
| Free plan | Yes | No |
| Headquarters | San Mateo, California, United States | South Jordan, Utah, USA |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | The maker lists Constant Contact, QuickBooks, and Office 365 among GoldMine integrations. |
| Mobile app | Yes | No |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | GoldMine is a CRM and contact management platform offered as both an own-it product and a cloud option. |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The GoldMine Cloud page says it includes backup and retention with seven nightly snapshots and five weekly snapshots. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | Technical support is available to customers with a current maintenance and support agreement through GoldMine Product Support, a division of Ivanti. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
GoldMine
- GoldMine Own Your CRMPrice not published
- GoldMine CloudPrice not published
- Canadian CloudC$65 a month
- UK & EU Cloud£49 a month
- GoldMine Cloud — UK & EU hosting£49 a month
- GoldMine Cloud — Canadian hostingC$65 a month
- GoldMine Premium / own-it CRMPriced on request
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.