Freshsales vs Import2

Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.

Import2 migrates data between applications through APIs, without requiring CSV files or technical know-how. It advertises importing and exporting across more than 250 apps. Before buying a migration, users can preview a subset of records in the destination app through a free sample. They can choose record types such as contacts, accounts, deals, activity history, and files, define custom field mappings, and filter out records they do not want to move. Full migrations can be scheduled for a chosen date and time, including weekends and across time zones. A free plan is listed at free for up to 500,000 records, subject to vendor approval. Full migration costs $499, paid once as a starting price, with the final amount dependent on migration size. Professional services start at $5,000, paid once and include a dedicated consultant. Import2 provides documentation and chat support, and says it will refund the migration fee and clean imported records if customers dislike the result. Migration speed may be affected by app API limits, validation errors, or other integrations using the same API allowance.