Freshsales vs Intrix CRM
Freshsales
freshworks.comIntrix CRM
intrixcrm.comSide by side
| Figure | Freshsales | Intrix CRM |
|---|---|---|
| Price from | $9/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 12 |
| Spec score · CRM Software | 9.5 (#1) | 8.4 (#67) |
| Free plan | Yes | No |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Headquarters | San Mateo, California, United States | Ptuj, Slovenia |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | The vendor lists ERP connections including Datalab Pantheon, SAP and Minimax, iCal links to Outlook and Google calendars, IP telephony integrations, Slack connectivity and a dedicated API. |
| Mobile | The Freshsales CRM mobile app is supported on both iOS and Android. | Intrix offers Android and iOS apps with business-card scanning, call identification, reminders, photos, map links and electronic signatures. |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | The CRM tracks sales opportunities by stage and provides a Kanban view with drag-and-drop movement between phases. |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The pricing comparison lists secure SSL connections and two-factor authentication across all three CRM tiers; IP address restrictions are listed for Advanced and Unlimited, while SSO is listed for Unlimited only. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The pricing comparison lists webinar education and support by email, chat and phone, and the registration page advertises unlimited customer support. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Intrix CRM
- BasicPrice not published
- AdvancedPrice not published
- UnlimitedPrice not published
- Private CloudPrice not published
- BASIC (CRM, annually billed)€25 a month
- BASIC (CRM, monthly)€27 a month
- ADVANCED (CRM, annually billed)€32 a month
- ADVANCED (CRM, monthly)€35 a month
- UNLIMITED (CRM, annually billed)€40 a month
- UNLIMITED (CRM, monthly)€45 a month
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
Intrix CRM
Intrix CRM has no write-up on Specifiction yet; its figures are above.