Freshsales vs Lime CRM
Freshsales
freshworks.comLime CRM
lime-technologies.comSide by side
| Figure | Freshsales | Lime CRM |
|---|---|---|
| Price from | $9/mo | €55/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 12 |
| Spec score · CRM Software | 9.5 (#1) | 8.6 (#52) |
| AI features | Yes | Yes |
| Email sync | Yes | Yes |
| Founded | 2010 | 1990 |
| Free plan | Yes | No |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | Listed integrations include Zapier, Oneflow, Creditsafe, Dstny, Telavox and several ERP systems. |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Lime CRM connects sales, marketing and customer service around a shared customer view. |
| Visual sales pipeline | Yes | Yes |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | Lime says its ISO-certified infrastructure includes single sign-on, a GDPR portal and role-based permissions; its security page states the company is certified to ISO 27001:2022. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The maker describes in-house implementation and ongoing support, and lists top-rated support and free updates as included in Sales plans. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Lime CRM
- Start€55 a month
- Business€95 a month
- Enterprise€170 a month
- Customer Service Start€55 a month
- Sales Start€55 a month
- Customer Service Business€75 a month
- Sales Business€95 a month
- Customer Service Enterprise€120 a month
- Sales Enterprise€170 a month
- Marketing Start€290 a month
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
Lime CRM
Lime CRM has no write-up on Specifiction yet; its figures are above.