Freshsales vs Method CRM
Freshsales
freshworks.com
Method CRM
method.meSide by side
| Figure | Freshsales | Method CRM |
|---|---|---|
| Price from | $9/mo | $35/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 7 |
| Spec score · CRM Software | 9.5 (#1) | 8.6 (#54) |
| Spec score · Manufacturing CRM Software | 9.4 (#2) | 8.7 (#12) |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | Method lists Gmail, Outlook, Google Calendar, Mailchimp, payment gateways, Zapier, and an API among its integrations. |
| Mobile | The Freshsales CRM mobile app is supported on both iOS and Android. | Method says its iOS and Android mobile app lets users access contacts, log activities, and update sales opportunities. |
| Mobile app | Yes | Yes |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Method describes its product as a customizable CRM and business management platform for small businesses. |
| Visual sales pipeline | Yes | Yes |
| Starting price | Paid plans start at $9 per user per month, billed annually. | 35 |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | Method’s help center says mobile users can open chat with the customer success team from the app’s Help panel. |
| Trial | The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue. | The free 10-day trial starts with CRM Pro features, and Enterprise features can be added for free during the trial. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Method CRM
- CRM Quick Start$35 a month
- CRM Pro$59 a month
- CRM Enterprise$97 a month
- CRM Quick Start$35 a month
- CRM Pro$59 a month
- CRM Enterprise$97 a month
- CRM Multi-entityPriced on request
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
Method CRM
Method CRM is a customizable CRM and business management platform for small businesses. It combines lead management with tools for sales, workflows, invoices, and customer records, and it can sync in real time in both directions with QuickBooks Online or Desktop. QuickBooks integration and lead management are included in CRM Quick Start at $35 a month. CRM Pro is $59 a month and adds sales opportunities, custom opportunity stages, estimates, invoices, sales orders, and payments. CRM Enterprise is $97 a month and includes Pro capabilities, email campaigns, and advanced customer support case management. Method lists integrations including Xero, Gmail, Outlook, Google Calendar, Mailchimp, payment gateways, Zapier, and an API. Workflows, dashboards, invoices, and tasks can be customized with help from Method experts. The service runs on web, Windows, iOS, and Android; its mobile app supports contacts, activity logs, and sales opportunity updates, but does not work offline. There is no free plan; a 10-day trial starts with Pro features, with Enterprise features available during the trial.