Freshsales vs NeeNam CRM
Freshsales
freshworks.com
NeeNam CRM
neenam.comSide by side
| Figure | Freshsales | NeeNam CRM |
|---|---|---|
| Price from | $9/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 6 |
| Spec score · CRM Software | 9.5 (#1) | 6.8 (#236) |
| AI features | Yes | Yes |
| Free trial | The trial lasts 21 days and requires no credit card. | No |
| Headquarters | San Mateo, California, United States | Chennai, Tamil Nadu, India |
| Pipeline | Teams can track deals, customize pipeline stages, forecast revenue, and receive AI-powered closing recommendations. | It provides drag-and-drop Kanban deal stages, including New, Contacted, Demo Done, Proposal, and Won/Lost. |
| Visual sales pipeline | Yes | Yes |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | NeeNam's privacy policy says it uses HTTPS/TLS encryption, access controls, and regular security reviews to protect personal information. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | All plans include onboarding, user training, a dedicated account manager, and email and phone support. |
| Trial | The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue. | NeeNam says its custom-priced products do not use a self-serve free trial. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
NeeNam CRM
- StarterPrice not published
- TeamPrice not published
- EnterprisePrice not published
- Enterprise (unlimited)Priced on request
- Starter (up to 5 users)Priced on request
- Team (up to 25 users)Priced on request
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.