Freshsales vs openCRX
Freshsales
freshworks.comopenCRX
opencrx.orgSide by side
| Figure | Freshsales | openCRX |
|---|---|---|
| Price from | $9/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 1 |
| Spec score · CRM Software | 9.5 (#1) | 8.6 (#55) |
| AI features | Yes | No |
| Founded | 2010 | 2004 |
| Free plan | Yes | Yes |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | It provides Java and Swagger-compliant REST APIs, plus WebDAV, CalDAV, and CardDAV adapters. |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | openCRX is an open source CRM for coordinating sales, marketing, service, and related customer activities. |
| Visual sales pipeline | Yes | The sales pipeline tracks deal progress and interactions, supports customizable sales processes, and can integrate with an existing ERP application. |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The product describes role-based security and a system-wide audit trail as enterprise features. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | Community support is free and best effort; paid professional support is available through openCRX affiliates. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.