Freshsales vs PHPCRM
Freshsales
freshworks.com
PHPCRM
phpcrm.comSide by side
| Figure | Freshsales | PHPCRM |
|---|---|---|
| Price from | $9/mo | $9.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 5 |
| Spec score · CRM Software | 9.5 (#1) | 8.1 (#109) |
| Founded | 2010 | 2021 |
| Free plan | Yes | Yes |
| Headquarters | San Mateo, California, United States | Noida, Uttar Pradesh, India |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | The Cloud page lists SMTP email integration and REST API, while the maker says third-party integrations such as payment gateways, WhatsApp APIs, SMS services, and accounting software can be added through customization. |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | PHPCRM is a web-based CRM for managing customer interactions, leads, sales pipelines, and business operations. |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The maker says the self-hosted edition stores its files and database on the customer's server and supports allowing or blocking IP addresses. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | Cloud support varies by plan: Starter lists standard email support, Standard lists priority email and live chat, and Advanced lists priority email, chat, and call support. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
PHPCRM
- Open-SourceFree
- Starter$9.99 a month
- Standard$19.99 a month
- Advanced$26.99 a month
- PHPCRM Open-SourceFree
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.