Freshsales vs Pipelinq
Freshsales
freshworks.com
Pipelinq
conduction.nlSide by side
| Figure | Freshsales | Pipelinq |
|---|---|---|
| Price from | $9/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 7 | 0 |
| Spec score · CRM Software | 9.5 (#1) | 7.3 (#209) |
| Spec score · Pipeline Management | 9.3 (#2) | 7.1 (#25) |
| AI features | Yes | Yes |
| Email sync | Yes | No |
| Headquarters | San Mateo, California, United States | Amsterdam, Netherlands |
| Pipeline | Teams can track deals, customize pipeline stages, forecast revenue, and receive AI-powered closing recommendations. | Teams can track leads through configurable stages with values and close probabilities. |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Pipelinq is an open-source CRM for the Nextcloud workspace, released under EUPL-1.2. |
| Visual sales pipeline | Yes | It tracks leads through configurable pipeline stages with values and close probabilities. |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | Conduction says it holds ISO 27001:2022 certification, with certificates listed as valid through 21 July 2028. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | Conduction says its mail and phone are covered Monday through Friday, 9:00 to 17:00, and most questions get a same-day reply. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.