Freshsales vs PMAM CRM
Freshsales
freshworks.comPMAM CRM
pmamcrm.comSide by side
| Figure | Freshsales | PMAM CRM |
|---|---|---|
| Price from | $9/mo | $0.83/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 6 |
| Spec score · CRM Software | 9.5 (#1) | 7.8 (#151) |
| Email sync | Yes | Yes |
| Headquarters | San Mateo, California, United States | Los Colinas, Texas, with offshore development labs in Mumbai, India |
| Mobile | The Freshsales CRM mobile app is supported on both iOS and Android. | The maker says its mobile apps provide access to customer information on the go and include GPS tracking of field users’ activities. |
| Mobile app | Yes | Yes |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | PM AM CRM describes itself as SaaS for customer relationship management and sales force automation. |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The maker describes physical, operational, and system security controls at its data center, including logged access, documented processes, a firewall, and antivirus systems. |
| Starting price | Paid plans start at $9 per user per month, billed annually. | 10 |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The support page says standard support is free, available around the clock, and includes data migration assistance and online education. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
PMAM CRM
- Basic$10 a month
- Professional$12 a month
- Enterprise$15 a month
- Basic$10 a year
- Professional$12 a year
- Enterprise$15 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.