Freshsales vs Relaticle
Freshsales
freshworks.com
Relaticle
relaticle.comSide by side
| Figure | Freshsales | Relaticle |
|---|---|---|
| Price from | $9/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 5 |
| Spec score · CRM Software | 9.5 (#1) | 8.4 (#72) |
| AI assistance | Freddy AI highlights leads and deals, provides insights, and writes emails. | Rela can find, create, and update CRM records, and proposed changes require user approval before they are saved. |
| AI features | Yes | Yes |
| Email sync | Yes | No |
| Free plan | Yes | Yes |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | Relaticle’s MCP server works with Claude, ChatGPT, and other MCP-compatible clients; the site also lists Cursor and Gemini. |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Relaticle is an open-source CRM for managing companies, people, opportunities, tasks, and notes. |
| Visual sales pipeline | Yes | Yes |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | Relaticle states it does not train AI models on CRM data, sell that data, or use it for advertising. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | Cloud Pro includes email support, while Enterprise includes support agreed with the founding team. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Relaticle
- Cloud Pro$19 a month
- Enterprise$20,000 a year
- Self-hostedFree
- Cloud Pro (yearly billing)$19 a month
- Cloud Pro (monthly billing)$24 a month
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.