Freshsales vs Sensation CRM
Freshsales
freshworks.com
Sensation CRM
sensationcrm.comSide by side
| Figure | Freshsales | Sensation CRM |
|---|---|---|
| Price from | $9/mo | ₹250/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 7 | 5 |
| Spec score · CRM Software | 9.5 (#1) | 7.1 (#222) |
| AI features | Yes | Yes |
| Automation | Freshsales supports task management, auto-assignment rules, sales sequences, workflows, and internal notifications. | Its application automation supports configured admission stages, application validation, status updates, reminders, and notifications. |
| Free plan | Yes | No |
| Headquarters | San Mateo, California, United States | Mohali |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | The vendor lists WhatsApp, Facebook, Instagram, Twilio, Cashfree, Ozonetel, and cloud telephony among its integrations or supported solutions. |
| Lead management | Freshsales helps teams generate leads, capture, qualify, route, and track them with Freddy AI. | It captures inquiries from sources such as website forms, advertising campaigns, and calls, then organizes and tracks leads through the admission funnel. |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Sensation CRM manages the student admission journey, from inquiry capture and counselor assignment through follow-ups, applications, and enrollment. |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The vendor says data is encrypted and access-controlled through roles and permissions. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Sensation CRM
- Basic₹250 a month
- Growth₹450 a month
- BasicPrice not published
- Custom CRMPriced on request
- GrowthPrice not published
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
Sensation CRM
Sensation CRM has no write-up on Specifiction yet; its figures are above.