Freshsales vs Simple Sales Tracking
Freshsales
freshworks.comSimple Sales Tracking
simplesalestracking.comSide by side
| Figure | Freshsales | Simple Sales Tracking |
|---|---|---|
| Price from | $9/mo | $1.15/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 4 |
| Spec score · CRM Software | 9.5 (#1) | 7.8 (#155) |
| Free plan | Yes | No |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Headquarters | San Mateo, California, United States | Macomb, Michigan, United States |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | The site lists Campaign Monitor for email marketing, Twitter and Hootsuite for social media, and a Microsoft Outlook plugin for syncing appointments and contacts. |
| Pipeline | Teams can track deals, customize pipeline stages, forecast revenue, and receive AI-powered closing recommendations. | Users can manage leads, opportunities and accounts through a sales pipeline. |
| Product | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. | Simple Sales Tracking describes itself as a web based CRM for managing customer relationships and closing sales. |
| Visual sales pipeline | Yes | Yes |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The security page says data is backed up nightly and information sent to and received from the service is protected with 128 bit encryption. |
| Starting price | Paid plans start at $9 per user per month, billed annually. | 13.75 |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The company says email is the easiest way to reach support and that it usually responds within a couple of hours during business hours. |
| Trial | The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue. | The site offers a free trial without requiring credit card or other billing information. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Simple Sales Tracking
- Annual Billing - Full Unlimited Access$13.75 a month
- Monthly Billing - Full Unlimited Access$15 a month
- Full Unlimited Access — annual billing$13.75 a year
- Full Unlimited Access — monthly billing$15 a month
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
Simple Sales Tracking
Simple Sales Tracking has no write-up on Specifiction yet; its figures are above.