Freshsales vs Snapforce CRM
Freshsales
freshworks.comSnapforce CRM
snapforce.comSide by side
| Figure | Freshsales | Snapforce CRM |
|---|---|---|
| Price from | $9/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · CRM Software | 9.5 (#1) | 8.1 (#98) |
| Email sync | Yes | Yes |
| Founded | 2010 | 2013 |
| Free plan | Yes | No |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | The integrations page lists QuickBooks Online and Desktop, Authorize.net, PayPal, Constant Contact, MailChimp, Elastic Email, Zopim, LiveChatInc, and RightSignature. |
| Mobile app | Yes | No |
| Visual sales pipeline | Yes | Users can track leads and deals through sales stages, create filtered views, and generate sales forecasts. |
| Starting price | Paid plans start at $9 per user per month, billed annually. | 12 |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | The company lists 24/7 live chat, ticket, and phone support, plus one-on-one training sessions. |
| Workflow automation | The Growth plan includes basic workflows for automating repetitive tasks. | Workflows can trigger actions when specified conditions are met, including follow-up tasks and automatic lead assignment. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
Snapforce CRM
Snapforce CRM has no write-up on Specifiction yet; its figures are above.